Ocean Freight Coordinator

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Ocean Freight Coordinator | JobCheckPoint

What You Can Expect:

Coordinate Ocean Freight shipments from origin to destination, including booking, documentation, pre-alerts, tracking, and delivery.
Support Air Freight shipments and coordinate with airlines, agents, truckers, and other service providers as required.
Communicate with customers, overseas agents, carriers, and internal teams to ensure timely and accurate shipment information.
Prepare and issue shipping documentation, including Bills of Lading, Air Waybills, pre-alerts, and other required documents.
Monitor shipments and provide regular status updates to customers and internal stakeholders.
Coordinate and follow up on pickups, deliveries, and Proofs of Delivery (PODs).
Obtain and negotiate freight rates with carriers and service providers to support competitive pricing.
Review and reconcile shipment costs, pending charges, payables, and profit-share requests.
Prepare and issue customer invoices accurately and on time.
Assist with claims and other shipment-related issues, ensuring appropriate follow-up and resolution.
Maintain accurate client status reports and shipment files.
Ensure files are completed and closed accurately and within established timelines.
Identify and resolve operational issues while maintaining a high level of customer service.
Perform other logistics-related duties as assigned.

What You Bring:

3+ years of experience in freight forwarding or logistics, with strong experience in Ocean Freight operations.
Air Freight experience is considered a strong asset.
Solid understanding of international freight forwarding processes, documentation, and shipment coordination.
Experience working with ocean carriers, airlines, agents, trucking companies, and other logistics service providers.
Strong customer service and communication skills.
Excellent organization and time management skills, with the ability to manage multiple shipments and priorities.
Strong attention to detail and accuracy, particularly with shipping documentation and financial transactions.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Bachelor's degree in Supply Chain Management, Logistics, or a related field is preferred; equivalent experience will be considered.

Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible.

We are on the fast track, ready to unlock untapped potential.

At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you.

As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow.

If you have technical problems with your applicant account or if you do wish to withdraw your data, please do not hesitate to contact us via [workday@rhenus.com](mailto:workday@rhenus.com)

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Ocean Freight Coordinator

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