Scandinavian
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SAS is looking for a Product Manager to lead personalization across our digital customer experience. As part of the Digital Sales team within E-Commerce, you will define the personalization strategy and roadmap, ensuring customer insights, data, and audience understanding are translated into relevant experiences across the customer journey.
Working closely with Product Managers, CRM, Analytics, Data & AI, Legal/DPO, and Digital & IT, you will help make personalization an integrated part of product development, from discovery to booking and beyond. You will be responsible for creating the capabilities, priorities, and direction needed to deliver more relevant customer experiences while supporting commercial growth and measurable business outcomes.
The Team
You will be part of a cross-functional product environment within Digital Sales, working closely with Product Managers, Product Owners, designers, engineers, architects, data specialists, and stakeholders across Commercial and Digital & IT. Reporting to the Head of Digital Sales, you will work closely with teams across CRM, customer data, digital delivery, Analytics, and Data & AI to shape how personalization is developed and delivered across SAS. Our culture is built on Extreme Ownership, Customer Obsession, and Winning as One Team. We use customer insights, experimentation, and innovation to create better customer experiences and support sustainable growth.
To be successful we believe you have
You are passionate about creating relevant and valuable customer experiences. Curious and customer-focused, you enjoy understanding customer needs, behaviors, and motivations, and translating those insights into meaningful improvements. You are analytical and comfortable using data to identify opportunities, evaluate performance, and support decision-making. Working across teams and stakeholder groups comes naturally to you, and you are confident creating alignment, influencing priorities, and driving initiatives forward.
We consider it a plus if you have
Why SAS?
At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including:
Our Culture at SAS
At SAS, we are dedicated to caring for each other, delighting our travelers and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. We are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work.
Join us at SAS and help shape more relevant, seamless and valuable digital experiences for our travelers.
Additional information
Deadline for application: 4/12/2026. Applications are reviewed continuously, and the position may be filled before the application deadline. Please apply through the designated recruitment channel; applications sent by email cannot be accepted due to GDPR regulations.
Come and fly with us!
Pay is not stated in the ad.
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Visa sponsorship and relocation: not stated in the ad.
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Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
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