Team Lead Roadside Assistance 24/7 Cockpit (m/f/d)
SIXT
- Location: Lisbon
- Work arrangement: Hybrid
- Job type: Full-time
- Posted yesterday
Opens jobs.smartrecruiters.com in a new tab. Check the address before sharing personal information.
Key skills in this ad
Skills and tools
- Customer service
Languages
- English
Picked out automatically from the employer's ad. Read the full description before applying.
About this role
Company Description
Job Description
We are seeking an experienced Team Lead to head our Roadside 24/7 Cockpit Team of 15 to 20 Coordinators. The cockpit is the central control layer of our follow-the-sun roadside model: it monitors live assistance cases and partner performance in real time across our Corporate Countries (FR, IT, BENELUX, ES, UK, DACH, and US/CA), stepping in on critical cases. You will ensure our customers receive prompt, professional assistance whenever they need it, working cross-functionally with internal departments and external partners to protect our fleet and deliver premium . If you enjoy leading people, keep a cool head under pressure, and have a sharp eye for risks, join Team Orange!