Analyse business processes, case flows, routing logic, and data patterns within the broader business context
Build and optimise flows, automations, assignment and escalation logic, and service-related configurations
Support solution shaping, discovery sessions, workshops, requirements clarification, testing, and release activities
Clearly explain solution concepts, design decisions, and implementation outcomes to business users and project stakeholders
Collaborate with consultants, developers, architects, and project teams throughout the delivery process
Identify practical opportunities for AI and Salesforce Agentforce and help turn them into deliverable solutions
Qualifications
Strong knowledge of the Salesforce platform and its core solution capabilities
Hands-on experience in Salesforce configuration and implementation within client delivery environments
Confidence in client-facing work and the ability to build trust through clear and professional communication
Ability to interpret processes, data, and user behaviour within a broader business context
Structured, logical, and solution-oriented problem-solving skills
Interest in or experience with AI-driven use cases and Salesforce Agentforce
Strong ownership, curiosity, adaptability, and a collaborative mindset
Good communication skills in English and Polish; German is an advantage
Communication
Testing
Delivery
Usability
German
Polish
Pay
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