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Senior Merchant Monitoring Analyst
Worldline
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 10/19/2026
About this role
Who we are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity As a risk specialist, you play a crucial role in ensuring that Worldline does not do business with any unlawful or fraudulent clients. You are also responsible to protect the company’s reputation and ensure we are not involved in any money laundering or other unlawful activities. As if you are a true detective/investigator, you conduct thorough research using external tools and sources for our existing merchants. In this role you report directly to the Team Manager of the merchant monitoring handling a specific market. The risk assessment done by the Merchant monitoring team could be a part of period reviews or triggered by Event Driven Reviews, both events triggers a new risk assessment. The process of risk assessing and analysing an existing merchant’s account ensures that we have updated KYC data and assess any changes that might affect the merchant’s risk level. The risk assessment of the merchant focuses on controlling and updating existing KYC information and reviewing the merchant’s behaviour and data from an AML perspective. You will also ensure that the merchant abides by the applicable standards and policies of Worldline.The team is mainly located in Warsaw; however, our stakeholders are all over the world. We are all hard-working, knowledgeable, dedicated, experienced, and fun individuals who look forward to having you on board and helping you to get up to speed. We are an open team and value continuous knowledge sharing among team members as we strive to become better every day. At the same time, having fun is important and bonds us as a team Day-to-day responsibilities • CDD: Review existing and new merchant profiles to ensure they are compliant with regulatory standards, internal policies, scheme and credit standards • Risk Assessment: Evaluate the risk level of customers based on factors such as their business type, transaction volume, and geographic location • Scheme compliance: Lookups in sanction list and Card Scheme databases • Documentation: Verify and request accurate records of KYC activities, customer interactions, and compliance-related documentation. • Innovation: Contributing to both the teams and personal development with ideas for improvement. • Ownership: Assess working processes and procedures, identify shortcomings, perform gap analyses, and provide recommendations or take ownership on improvements. Pro- actively provide guidance, coaching and best practices, to the less experienced team members • Training and Awareness: Stay updated on regulatory developments and industry best practices related to KYC and anti-money laundering (AML) to ensure compliance awareness among team members. Who are we looking for We look for people having a strong analytical and problem-solving skills and love to work with multiple stakeholders. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means: • You have understanding of KYC, AML, and other regulatory requirements • You've got substantial knowledge in finance, business administration, or a related field • You have at least 4-year previous experience in a similar role within the financial services industry, preferably in a payments company or a bank • You have an excellent attention to detail and analytical skills • You are result-oriented and diligent with a strong ability to prioritize work in a fast-paced and changing environment • You have excellent communication, presentation, and stakeholder management skills • You have a good sense of responsibility and always strive for perfection and deliver simplicity • You have full working proficiency in English both written and verbal • Good command of Nordic languages will be a plus • You are able to work with various computer systems/programs Perks & Benefits • Private medical & life insurance • MyBenefit Platform • Holiday allowance • Public transportation allowance • Meal allowance • Annual bonus • Glasses/lenses reimbursement We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. Learn more about life at Worldline at jobs.worldline.com We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics. Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations). LI-WS1