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Key Account Manager
Multi-Color Corporation
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 12
About this role
Responsibilities: Account Development: · Work with team to develop proposals that address client needs, concerns, and objectives. · Develop new business contacts (building the company's image and customer relations). · Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles · Implement new projects in close cooperation with the technology department and the graphics department. · Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. Client Retention: · Present new products and services and enhance existing relationships. · Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs. · Arrange and participate in internal and external client debriefs. Account Planning: · Track market label development and changes, search for potential customers and monitori competitors' activities. · Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. · Present to and consult with management on business trends with a view to developing new services, products, and distribution channels. · Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Administrative: · Submit progress reports and ensure data is accurate. · Enter and manage data accurately within the company’s CRM or other sales management systems. · Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability. · Track and record activity on accounts. Qualifications: · several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing · 'B' category driving license required · knowledge of English language at a level enabling business communication · communication and negotiation skills (building win-win situations with clients) · ease of establishing contacts · communication skills and independence · ability to quickly adapt to new situations · understanding the dynamics and requirements of the customer / packaging market · analytical skills (assessment of sales levels, profitability, etc.) · very good organization of work