EXPLORE YOUR NEXT CHAPTER
Italian Speaking Customer Support | Portugal (Relocation Provided)
CB Talents SP
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 2 days ago
About this role
Turn your Italian and English into a career in one of Portugal's most charming coastal cities. Join an international team supporting customers in the healthcare and medical devices space, a role where your work makes a real difference to people's daily lives. Location: Porto, Portugal Work Model: On-site Languages: Italian (fluent) + English (C1) Schedule: Rotating shifts, Monday to Sunday, 24/7 operation, 2 rotating days off. Occasional night shifts (22:00–07:00). Salary: €1,000 gross/month x 14 salaries What you'll do • Support customers in Italian and English via the channels the team covers • Resolve queries with empathy, accuracy and a calm approach, including sensitive or urgent situations • Keep high service quality while handling several markets and a lot of product information What we're looking for • Fluent spoken and written Italian, C1 English • Strong communication, active listening and problem-solving skills • Good stress management, detail orientation and the ability to retain a lot of information • A plus: background in healthcare or technical support, or knowledge of diabetes or medical devices What you get • €1,200 welcome bonus for Italian speakers, paid in 12 monthly installments during your first year • Food allowance of €7.63 per working day • Shared accommodation for up to 12 months if you relocate from outside Portugal (details discussed during the interview) • Meaningful work in healthcare-related customer support, in a multicultural team Good to know • Night shifts are covered only occasionally by a small team. You should be comfortable with this rotation. • Flight tickets are not included. • No relocation support within Portugal for this language market. Interested? Send us your CV and let's talk.