Porter/Doorman - Borgo Pignano Volterra Tuscany

Relais & Châteaux

Location: Volterra, PISA
Work arrangement: On-site
Job type: Full-time
Pay: €1,450 – €1,550 / year
Posted 2 days ago

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Key skills in this ad

Skills and tools

Hospitality
Transport
Office management
Hotel
Driving licence
GDPR

Experience

At least 1 year of experience

About this role

Company Description

Borgo Pignano Tuscany Relais & Châteaux is a private 750-acre estate nestled in the Tuscan hills between Volterra and San Gimignano, where elegance, authenticity, and sustainability come together to create a unique hospitality experience.

Our philosophy is based on slow living, organic farming, and respect for nature, creating an environment that combines the comfort of a 5-star resort with the warmth of Tuscan hospitality.

We offer our guests refined stays, exceptional food and wine experiences, and wellness-oriented activities. Joining our team means contributing to the creation of memorable moments through passion, courtesy, and attention to detail.

Sustainability, excellence, and professionalism guide everything we do and represent the values we share with our team members.

Job Description

Your Next Opportunity

We are looking for a Porter / Bell & Door Attendant with a passion for hospitality, a collaborative spirit, and a positive attitude to join our team for the 2027 season.

In this role, you will be one of the first points of contact between our guests and the property, helping to create a memorable first impression and ensuring a warm and impeccable welcome.

You will support Front Office operations by assisting guests, handling luggage, and coordinating arrival and departure activities, in accordance with Relais & Châteaux standards.

Main Responsibilities

Provide a warm, professional welcome to guests upon arrival and departure.
Receive, transport, and deliver guests’ luggage to rooms, villas, and maisonettes.
Assist guests with vehicle parking and valet services, where applicable.
Escort guests to different areas of the estate, providing information about available services and activities.
Conduct regular checks of common areas and entrances, ensuring they are tidy, clean, and well presented.
Be responsible for vehicle checks and cleanliness.
Collaborate with the Front Office and other departments to anticipate and meet guests’ needs.
Support internal transportation operations and the property’s logistical requests.
Ensure compliance with Borgo Pignano Tuscany and Relais & Châteaux service standards.

Reporting Line

Front Office Manager

Qualifications

The Profile We Are Looking For

At least 1 year of experience in the same or a similar role within a 4- or 5-star hotel, resort, or high-end hospitality property.
Excellent communication and interpersonal skills.
Strong service orientation and commitment to guest satisfaction.
Team player with a collaborative approach.
Accuracy, discretion, and attention to detail.
Excellent command of English; knowledge of a second foreign language is considered a plus.
Professional appearance and alignment with our sustainability values.
Valid driving licence in Italy is mandatory
Own vehicle / access to a car.
Local residency is considered a preferred qualification.
Valid passport or work permit for the European Union.

Additional Information

What We Offer

The opportunity to join an outstanding hospitality environment combining luxury, sustainability, and the enhancement of the local area.
Shared accommodation upon request for candidates who are not local residents.
Meals included throughout the employment period.
Company uniform and dedicated laundry service.
Professional growth opportunities and ongoing training.
Internal training on Relais & Châteaux operational and service standards.
Training on service quality, operational procedures, and industry regulations.
An international, collaborative working environment focused on skills development.
A passionate team and a company culture focused on employee well-being and talent development.

Employment Terms

Contract: CCNL Operai Agricoli e Florovivaisti
Level: operaio comune
Net monthly salary: €1,450 – €1,550
Period: March to October 2027 Benefit: Shared accommodation (upon request) and meals included

Our Commitment

Joining Borgo Pignano Tuscany means contributing to a project that places hospitality excellence, sustainability, and people development at the heart of its mission.

We offer an inclusive and stimulating environment where continuous training, responsibility, and collaboration are the pillars of our culture.

You will work in one of Tuscany’s most iconic destinations, helping to create memorable experiences for guests from all over the world and representing the first smile that welcomes our guests upon their arrival.

How to Apply

Please send your CV together with your consent to the processing of personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003, as subsequently amended.

Your next professional chapter could start here.

We look forward to meeting you.

Pay

€1,450 – €1,550 / year

Estimated take-home pay

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Key skills in this ad

Skills and tools

Experience

Languages

Qualifications

About this role

Job Description

Main Responsibilities

Qualifications

What We Offer

How to Apply

Pay

Estimated take-home pay