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Chef de Rang - In Room Dining - Summer Season 2027
Four Seasons Hotels and Resorts
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
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About this role
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. Four Seasons Hotel Firenze is looking for an experienced Chef de Rang to join our In Room Dining team for the 2027 Summer Season. As a member of our In Room Dining team, you will be responsible for delivering exceptional dining experiences directly to our guests' rooms and suites. Combining impeccable service standards, attention to detail, and genuine hospitality, you will ensure every guest enjoys a seamless and memorable experience in the privacy and comfort of their accommodation. What You Will Do * Deliver food and beverages to guest rooms and suites while ensuring the highest standards of presentation and service. * Set up and serve in-room dining experiences, including breakfast, lunch, dinner, and special occasions. * Take orders accurately and confidently, offering recommendations and promoting menu items when appropriate. * Ensure all orders are delivered promptly, accurately, and in accordance with Four Seasons standards. * Handle guest requests, preferences, and special requirements with professionalism and discretion. * Coordinate closely with the culinary and service teams to ensure seamless operations. * Process guest checks and payments accurately when required. * Monitor service quality and proactively resolve guest concerns to ensure complete satisfaction. * Support colleagues and contribute to the overall success of the Food & Beverage operation. What You Bring * Previous experience as a Chef de Rang, Waiter/Waitress, or in a similar Food & Beverage role within a luxury hospitality environment. * Strong food and beverage knowledge and a passion for personalized guest service. * Excellent communication and interpersonal skills. * Ability to work independently while maintaining exceptional attention to detail. * Professional presentation and a positive, guest-centric attitude. * Fluency in Italian and English. * Knowledge of luxury hospitality standards is preferred. What We Offer * Competitive salary and comprehensive benefits package * Excellent training and development opportunities * Employee discounts at Four Seasons hotels worldwide * Complimentary dry cleaning of uniforms * Employee meals * Staff accommodation, subject to availability Schedule & Hours * Full-time seasonal contract for the 2027 Summer Season * Availability to work rotating shifts, including weekends and holidays, is required This position is classified at C2 level under the Italian Tourism Collective Labour Agreement (CCNL Turismo), with a starting salary aligned with contractual standards and growth opportunities based on experience. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.