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Autonomous Operations Solution Manager
Firemind
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 26
About this role
Firemind is looking for an Autonomous Operations Solution Manager to help customers see, trust and buy our AI-powered managed service. Autonomous Operations detects, diagnoses and fixes cloud infrastructure problems automatically. That cuts resolution times from hours to minutes and frees engineering teams from routine first-line work. The service is already running with customers. You'll work side by side with our sales team on every deal. While the seller owns the customer relationship, you own the substance: the demo that shows the service working, the proposal and price behind it, and the contract the customer signs. Between deals, you'll keep improving the service by bringing what customers tell you back into our pricing, service descriptions, contracts and product roadmap. This role suits someone who is equally comfortable running a live demo, building a pricing model and discussing contract terms. You don't need to be a software engineer, but you need to be technical enough to keep a demo environment running and to hold your own with a customer's cloud team.
Salary information
Not specified