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About this role
Job Description
What is the opportunity?
The Director, Sales Enablement (‘DSE’) is a trusted partner to our Heads of Office (‘HOO’), providing support, advice and coaching to enhance leadership skills, knowledge and effectiveness. The DSE partners with Heads of Office to build leadership capability and is accountable for embedding and enforcing the firm's excellence routines and the sustained adoption of the operating rhythm.
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This role supports the regions in ensuring advisers consistently deliver exceptional client experiences, successfully execute on their business plans, and maintain operational excellence. Through expert coaching, the DSE strengthens sales leadership capabilities, ensures disciplined execution against regional priorities, and embeds consistent, client-centric ways of working across the client relationship journey.
What will you do?
Deliver hands on 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution
Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed
Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements
Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management
Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences
Use quantitative and qualitative sales data (e.g. pipeline, conversion, activity metrics) to prioritise the coaching focus and track impact
Translate sales training into practical coaching actions that improve sales behaviours and results
Assist managers in supporting new joiners through practical, role-relevant sales onboarding, ensuring early capability in tools, sales methodology, and client conversations
Deliver applied training and coaching on sales tools and reporting, acting as a point of escalation to remove barriers to sales execution
Gather frontline sales feedback to refine coaching approaches, share best practices, and respond to emerging trends
Maintain strong working relationships with branch leaders, acting as a trusted sales coach and performance partner
Champion a culture of high-quality sales coaching, accountability, and continuous improvement focused on client outcomes and growth
What do you need to succeed?
Must have
Strong conflict resolution skills, ability to deal with ambiguity, strong organisational and time management skills, and meticulous attention to detail
Professional experience in the Wealth Management industry with transferable skills required for the role
Ability to maintain regular physical presence within your designated branches; overnight stays and extensive travel required
Nice-to-have
Client-facing experience
Level 4 qualification (CISI or CII)
Coaching qualification
Sales management experience
Training experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Agency Notice
*RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.*
*#RBCBD*
Job Skills
Career Development, Coaching Others, Communication, Customer Knowledge, Effectiveness Measurement, Group Problem Solving, Product Knowledge, Professional Presentation, Results-Oriented, Sales Activities, Sales Channels, Training and Development, Training Needs Analysis (TNA), Workforce Development
Additional Job Details
Address:
16 ST HELEN'S PLACE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-11-06
Application Deadline:
2026-11-22
Note: *Applications will be accepted until 11:59 PM on the day prior to the application deadline date above*
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at [jobs.rbc.com](https://jobs.rbc.com/ca/en).
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at [rbc.com](https://www.rbc.com/about-rbc.html).
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at [rbc.com/community-social-impact](https://www.rbc.com/community-social-impact/).
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