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First Line Manager - PM Shift
Seasalt Cornwall
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 6 days ago
About this role
40 hours per week Location: Cardrew, Redruth Contract: Permanent £34,000 (includes a non-contractual uplift for hours worked past 8pm) Shifts 13:30pm – 22:00pm Sunday-Thursday Seasalt is a modern Cornish company with an ambitious vision. With our customers at the heart of everything we do, we are committed to growing responsibly. A First Line Manager you will play a pivotal role in bringing our logistics operation to life by leading a high-performing team within our distribution centre, delivering operational excellence every day. You’ll be accountable for creating an environment where people thrive, fostering a culture of inclusion, accountability, and continuous improvement while ensuring the consistent achievement of key logistics objectives. The operation includes dispatch of stock to retail stores, online customers, partners and wholesale stockists, processing of returned stock and replenishment around the warehouse. Reporting into the Cardrew Shift Manager, supported by Senior Warehouse Assistants and working closely with fellow First Line Managers and Team Managers across the logistics team, you will lead, coach, and develop your team to perform at their best, balancing operational delivery with strong people leadership and contributing to shared goals. You’ll help us by: Leading, coaching and developing a diverse team to achieve consistent performance, engagement and wellbeing. Managing employee relations and people matters fairly and promptly, including recruitment, performance, conflict resolution, absence management and working time, in line with company policy and HR guidance. Conducting regular 1-2-1s with direct reports, maintaining accurate team records, and overseeing attendance, timesheets and working hours. Maintaining a visible presence on the warehouse floor, building strong relationships and promoting effective communication across teams. Overseeing the day-to-day running of the shift, planning and managing resources to meet operational targets and quality standards. Allocating workloads effectively, monitoring KPIs, shift performance and operational data, and adapting plans in response to changing priorities and business needs. Delivering clear daily briefings, effective shift handovers and proactive communication to ensure continuity and operational success. Acting as a key link between operational and administrative teams, managing escalations and handling sensitive information confidentially. Promoting a strong safety culture by ensuring compliance with health and safety standards, maintaining a clean and organised workplace, supporting site security, access control and loss prevention measures, and adopting an inclusive working environment. Deputising for the Shift Manager and supporting wider logistics and distribution centre operations as required. The skills you’ll be sharing with the team: Experience of working in a fast-paced team environment. Proven track record of managing teams, getting the best from people and influencing an inclusive working environment. Ability to work effectively towards deadlines/targets. Understanding of effective and fair recruitment practices, focussing on recruiting for attitude and transferable skills. Excellent communicator. The ability to get the best out of every team member, being proactive with people issues to prevent them escalating and holding strong professional boundaries. Flexible and adaptable. Ability to make confident and informed decisions in a fast-paced work environment. Experience leading or supervising teams, including driving performance through engagement and instruction would be desirable. Exposure to warehouse management systems would be desirable. Why we hope you’ll love working with us: The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to support your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing: 34 days paid annual leave (including bank holidays) Attractive 50% employee discount Flexible benefits allowance to personalise your benefits package Private Medical Scheme including 24/7 virtual GP Free access to our Employee Assistance Programme through Retail Trust with 24/7 support Pension plan with generous 7% employer contributions Life assurance programme Enhanced family leave policies Flexible working opportunities with our hybrid working approach Learning and Development opportunities Do Good Things with our two days per year paid volunteering opportunities Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network 100s of savings on top retailers and gym memberships through our discount hub At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk Closing date for applications is 18th November, however our roles can close earlier so we would recommend applying as soon as you are able.