Mashreq
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To perform all financial transactions in risk free manner while maintaining the set service standards at all timesEnsure adherence to policies and processes whilst trying to minimize operational losses.To handle branch related counter transactions and replace CSM during his/ her absence.
Manage cash counter transactions of a branch with a customer base between >7K, portfolio size of AED. I00M in assets and 200M in liabilities
Process all counter transactions accurately and swiftly and in accordance with the laid downProcedures.
Strive towards reducing wait time and serve time by efficient processing of all transactions.
Strive towards managing customer expectation for each interaction.
Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions.
Be vigilant and alert on any possible frauds and risks.
Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.
Adhere to transactions limit, override approval and call back processes at the counter.
Errors free transactional report checking.
Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking/ scrutiny / investigation.
Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit.
Ensure accurate delivery/ receipt of cash to / from customers at all times.
Ensure effective and timely implementation of changes / modifications to the processes and policies made by Head Office.
Ensure 100% score at counter area with mystery shoppers.
Cross sell MMC and other products.
Ensure proper custodianship of all security items related to counter transactions.
In depth knowledge of counter related and dependent process Basic accounting and reporting knowledge
Job Info
Job Identification
7286
Job Category
MashreqBank
Posting Date
11/11/2026
Apply Before
12/31/2026
Job Schedule
Full time
Locations
United Arab Emirates
(Fulltime office (FTO))
Pay is not stated in the ad.
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Visa sponsorship and relocation: not stated in the ad.
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Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 2 days ago
