Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required.
Interact with customers over the phone to understand their banking needs.
Provide excellent customer service to achieve customer loyalty.
Resolve problems over the telephone on the spot.
Convert sales opportunities in order to meet financial targets.
Clarify and explain procedures and products over the telephone.
Capture and report customer feedback towards continual product development.
University Graduate (preferably with some finance / banking or maths component).
Bilingual.
1 - 3 years experience
Very customer focused
Computer literate
Excellent communication skills
Strong listening skills.
Job Info
Job Identification
7106
Job Category
MashreqBank
Posting Date
10/27/2026
Apply Before
11/30/2026
Job Schedule
Full time
Locations
United Arab Emirates
(Fulltime office (FTO))
Finance & accounting
Senior
Bilingual
Pay
Pay is not stated in the ad.
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