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Oliver Wyman - Digital - AI Product Engineer - Dubai/Abu Dhabi
Marsh McLennan
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 7 days ago
About this role
Who We Are Oliver Wyman Digital is a dedicated practice within Oliver Wyman, we deliver world-class products that give our clients a competitive edge and our mission is to leave a positive impact on the world. We have mixed agency skills with our consulting roots in order that we can best answer some of the largest companies’ toughest questions. Our global dynamic team deliver at the highest levels across many specialist skill sets including Design, Data Science & Analytics, Project Delivery and Engineering. We’re committed to growth that provides our people the most exciting and fulfilling opportunities and we are looking for more people to join us. The Role And Responsibilities - AI Product Engineer As an AI Product Engineer, you will build the AI products and agentic solutions behind Oliver Wyman's AI-first transformation work, for our clients and for the firm. You own how an AI product is built, secured, and made reliable: from data and retrieval, through agent orchestration and integration, to user interfaces, deployment, evaluation, and ongoing improvement. You will work in small, multidisciplinary teams alongside AI Product Owners, consultants, industry experts, and client teams, building on live engagements. The role suits engineers who want to ship production-grade AI, see its business impact first-hand, and develop the breadth to lead complete AI products. What You Will Do · Full-stack AI products: Develop and integrate user interfaces, backend services, and APIs into complete AI applications, applying appropriate frontend frameworks and user experience principles. · Agent development and context engineering: Build single and multi-step agents with tools, state, memory, and human checkpoints. Design, test, and optimize agent instructions, context, memory, and tool specifications to improve task completion, reliability, latency, and cost. · Reliable agent execution: Design agent workflows with durable state, resumability, failure recovery, safe retries, timeouts, and rollback or compensation for actions that cannot simply be reversed. · Data and knowledge engineering: Build retrieval and knowledge pipelines, prepare structured and unstructured data, and design knowledge stores with appropriate data quality, lineage, protection, and access controls. · Architecture and integration: Design, build and deploy AI applications on cloud platforms such as AWS, including compute, storage, databases, networking and containerized services. Integrate with enterprise systems through APIs and standard integration patterns, supporting client cloud and on-premise environments. · Security and AI safety: Apply secure engineering and least-privilege access, and design permission boundaries, handling of untrusted content, connector security, and isolation between clients or tenants. Support IT, Risk, and Legal approvals. · Evaluation and operations: Build evaluation and regression-testing practices using representative tasks, execution traces, and production feedback. Monitor quality, latency, and cost; design for maintainable operations and work with client technology or platform teams to support products in production. · Collaboration and client impact: Translate product objectives into sound technical decisions with AI Product Owners, explain trade-offs and risks to non-technical stakeholders, and prepare client teams to run what we build. · Continuous improvement: Use AI coding tools productively while owning the quality of everything you ship, contribute reusable components and standards, and, as your experience grows, lead workstreams and mentor others. Skills And Qualifications We hire across experience levels and assess what candidates can demonstrate. For early-career hires, the priority is strong coding fundamentals, hands-on AI application experience, and sound technical judgement. Complex architecture, production operations, and team leadership can develop with experience. We look for most of the following: · A degree in computer science, engineering, or a related field, or equivalent practical experience. · Demonstrated software engineering experience through employment, independent projects, coursework, or open-source contributions; production delivery experience is valued for more senior candidates. · Strong coding skills in Python and/or TypeScript, including readable code, debugging, source control, and automated testing; exposure to code review and CI/CD is an advantage. · Evidence of building working LLM-powered application or agent, using tools or APIs, retrieval, or prompt and context design, and being able to explain what worked and what failed. · Ability to develop software components and integrate with APIs, with a willingness to grow across user interfaces, backend services, and full-stack delivery. · Foundational data skills, including SQL and working with structured or unstructured information; deeper pipeline and knowledge engineering can develop in the role. · Hands-on experience with cloud platforms, preferably AWS, including deploying applications, managing cloud services and working with containers, APIs and cloud infrastructure. · Understanding of cloud security, identity and access management, networking, monitoring and cost optimization. · A security-first mindset and awareness of AI-specific risks, such as prompt injection, unsafe tool use, secrets exposure, and data leakage. · Understanding of software testing and why agent outputs require scenario-based evaluation, including both expected and failed behaviours. · Product curiosity and the ability to explain technical decisions and trade-offs to technical and non-technical colleagues. · Excellent written and verbal communication in English. Nice To Have · Experience with multi-agent orchestration, complex enterprise integrations, vector or graph databases, or observability tooling. · Experience with AWS services such as Bedrock, Lambda, ECS/EKS, S3, RDS, IAM and CloudWatch, or equivalent services on Azure or Google Cloud. · Experience with infrastructure as code (e.g., AWS CDK), automated cloud deployments and enterprise cloud security practices. · Familiarity with AI security and governance frameworks · Experience in consulting, client-facing, startup, or regulated and government environments. · A portfolio of code, working demos, or shipped products that illustrates individual contributions. Why work at Oliver Wyman? Working as part of our global, entrepreneurial company, you will do meaningful work from day one. We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously. Our Oliver Wyman Values We create breakthroughs to achieve the amazing Be brave We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities. Lead with heart We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance. Strive for breakthroughs We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions. Work as one We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements. Own our impact We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society. Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman. Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.