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Fullstack credit manager
Fairlo
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted today
About this role
Every lending decision we make shapes someone’s financial life. We’re looking for a seasoned credit champion who makes those decisions with confidence: someone who sees the bigger picture, spots the opportunity, and takes an idea all the way from hunch to live test to scaled result. Along the way, you’ll make credit fairer for tens of thousands of customers. Why Fairlo Fairlo started because our founders, Jimmy and Shamon, watched a big bank push their mother deeper into debt instead of helping her out. So we built the opposite: credit that’s transparent, flexible and on the customer’s side. Since 2018 we’ve helped tens of thousands of people, with 50,000+ active customers and a 4.7 Trustpilot rating from over 4,700 reviews. We’re around 50 people across Stockholm, Crete and the UK, and we’re on our way to becoming a bank. The role This is a hands-on credit role with real responsibility for someone who wants both the mandate and the keyboard. You’ll be part of setting the direction for our credit strategy and make the calls on who we lend to, how much and at what price. Then you’ll put those changes live yourself. You care as much about growth and profitability as about losses. You’re comfortable making decisions, standing behind them, and changing course when the data tells you to. We’re testing new data, new scores and new offers all the time. You’ll be at the centre of that, working alongside our credit risk managers in Sweden and the UK and our data scientists who build the models. You’ll also help shape how credit works as we prepare to become a bank. What you’ll do • Contribute to our credit strategy and policy: set the direction and decide who we lend to, how much and at what price, through cut-offs, rules, limits and pricing • Balance growth, risk and profitability, with clear views on expected default rates, unit economics and lifetime value • Take your ideas from hypothesis to production yourself, and keep a steady stream of champion/challenger tests running • Monitor portfolio performance, vintages, arrears and provisioning, build warning indicators, and act early on what you find • Work with marketing on who to target, what to offer and through which channel • Find the good customers we’re missing, including those who never ask for a higher limit • Turn new data, such as open banking, into practical credit rules, bringing in our data scientists where a model is needed • Work with collections and customer teams on fair treatment of customers in financial difficulty • Build a scalable, automation-driven approach to credit analysis and reporting • Contribute to our regulatory readiness as we become a licensed bank What we believe you bring • 5+ years in consumer credit, ideally at a fintech or digital lender, across more than one part of the lifecycle • A track record of both setting credit strategy and executing it: changes you decided on, took from analysis to production and followed through to results • Sound judgement: you make decisions with data, stand behind them, and adjust when the results tell you to • Strong SQL, and comfortable analysing data in Python or Excel • Familiarity with credit scoring, pricing and forecasting • Commercial instinct: you think in conversion, unit economics and lifetime value, not just default rates • Creativity: when the obvious two options don’t work, you find a third • Ownership: you see an idea through to the finish in a small team, without waiting to be told • Clear and concise communication: you can explain a credit decision to a marketer, a campaign to a credit committee and a strategy to leadership Even better if you have • Hands-on experience with open banking or PSD2 transaction data • Experience configuring a decision or rules engine • Growth or marketing analytics alongside credit • Collections, affordability or forbearance experience • Knowledge of the Swedish credit market, its regulation and bureau data • Experience from a credit institution, niche bank or banking licence process Joining Fairlo means • Being part of building the financial world you would like to live in • Health insurance, pension at ITP level and a health and wellness allowance • 30 days of vacation per year plus klämdagar off • The possibility to use the Fairlo Cretan house for both work and vacation stays • The possibility of bike leasing • A hybrid working model with a top-location office in Stockholm • Being part of a team that supports one another, has fun together and thrives Where you’ll work Mostly from our Stockholm office on a hybrid model, with occasional trips to our tech hub in Crete and our UK team. If you want to shape the future of fair credit, and build it yourself, we’d love to hear from you. Team Credit & Risk Location Stockholm Remote status Hybrid Be part of building the financial world you’d like to live in, together with outstanding colleagues in a helpful atmosphere that brings out the best in us. Regardless of whether we calculate, write or play table tennis – we strive towards having a good balance and always having fun together. We're a digital business, and we know that remote work in a hybrid model, can be just as good as work done onsite. When joining Fairlo, you get to choose to work from our top location offices in Stockholm, Heraklion or London. Educational expenses for courses or books, anything to make you better. If you grow – Fairlo grows. To be able to be creative and productive at work, it’s also important to take time off to relax and recharge. Sometimes accidents happen. Stay calm – we got you covered with health insurance. Don’t worry about retirement, we got you covered there as well. Just in case. The way we work We're a rapidly growing, dedicated team that believes in mutual respect and high aspirations. Our overarching goal is to simplify the complicated and always approach solutions asking ourselves: is this truly fair? Beyond that, treating our customers and each other fairly is the very core of our culture. Diversity We believe that teams that create something extraordinary consist of people with different backgrounds, experiences, competencies and personalities. No matter which of our offices you step into, you’ll be welcomed by a team with wildly different personalities and backgrounds. Freedom based on business goals Based on Fairlo's overall goals, everyone is given a full mandate within their area of responsibility and is expected to take responsibility for contributing to our greater goals. Can-do-mindset We are open about sharing problems and any challenges we see, but always with a focus on presenting solutions on how to move forward when doing so. Passion We’re curious and always keen to learn more and keep growing in our respective fields of expertise. We’re all passionate about what we do and where we’re going. About Fairlo We started Fairlo to make financial services more transparent, fair, and easy to use. To succeed, we're building a custom technological platform marketed with brand loyalty and excellent customer relationships in mind. We'd love to hear your thoughts on our mission! Connect with us and let's talk more! Founded in 2018 Co-workers 50