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GTM Engineer
Telavox
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 16
About this role
Join the fun! 💚 Join Telavox as GTM Engineer We're looking for someone to join our GTM Engineering team with a focus on our AI Receptionist. When our largest enterprise customers bring our AI Receptionist product, you join our delivery team as the AI expert. You help design and configure the AI solution, connect it to our stack, and make sure it delivers real value. The best solutions don't stay one-offs; they get built into our scalable mass-market product. About the job Our delivery team owns the overall delivery; you bring the deep AI knowledge. You'll map customer processes, shape the AI solution with their stakeholders, and configure AI agents, integrations and automated workflows on the Telavox stack. What you learn goes back to product and engineering to be built into the core product. Your day-to-day work may include: • Meeting enterprise customers to find where AI and automation create value • Designing solutions and building business cases and ROI with the customer's own data • Configuring AI voice agents, integrations and workflows, and solving problems along the way • Acting as the AI expert in large delivery projects and helping colleagues level up • Guiding customers, from IT to management, towards AI-assisted call and case handling • Feeding repeatable solutions and AI market insights back to product and engineering About you You're the person others turn to when it comes to AI. You're as comfortable in a customer workshop as in a complex configuration; you build trust at every level, and you have strong opinions on what good AI should sound and feel like. What we're looking for: • Deep, hands-on experience with AI, automation, and integrations • Clear communicator with both technical and business stakeholders • Quick to learn new tools and comfortable defining things as you go • Strong analytical and problem-solving skills • Professional Swedish and English, written and spoken Bonus skills: • Experience with AI voice or automation tools such as n8n • Experience with telephony, UCaaS, or contact center technology Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don’t focus on fitting in. We focus on making room for everyone, regardless of background, experience, or who you are. We’re always looking for great talent, and we review applications on an ongoing basis. If you’re excited about joining an innovative, AI-driven telecom company, we’d love to hear from you! Apply with your CV and cover letter in English. Please note that, in accordance with GDPR, we only accept applications through our recruitment system, not by email. For any questions, feel free to reach out to Hiring Manager Karl Månsson at Karl Månsson at karl.mansson@telavox.com. We review applications continuously, and internal candidates are welcome to talk to Karl first. Learn more about what we do! ⬇️ • Department Digital Mobile Operator Location Malmö We are curious, want more, and lead the way. I build successful relationships. I think and act big picture. I have the courage to take decisions and act. Simplicity makes us smarter and faster. We learn from success and mistakes. I take initiative and follow through. We keep promises. I chase greatness. We set goals, achieve them and celebrate. My effort builds our success - what I do matters. I seek and share across all boarders. We fight and win together. We are inclusive and friendly. I am straightforward and listen to understand. I create great workdays. We are Telavox Telavox is a telecommunications software company with more than 20 years of experience enabling rewarding conversations. Our headquarters are in Malmö, Sweden, and we have offices and Telavoxers across the world. This is a fast-changing environment. We do not overdo things, we are on to the next challenge. Working here is for people who want to have fun (one of our core values!), be creative, and who rather ask for forgiveness than permission. About Telavox Telavox develops world-leading communications platforms with solutions for smart and efficient telephony, PBX, chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants, Telavox contributes to making companies more transparent, efficient and accessible.