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Senior Technical Manager
Unibail Rodamco Westfield SE
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 21
About this role
We're looking for a Senior Technical Manager to join our Centre Management team. This is a great opportunity to shape the technical performance, resilience and long-term value of one of our destinations, ensuring that its infrastructure, operations and investment priorities support an excellent experience for customers and tenants. You'll be close to the action, working with the General Manager, Centre Management team, PMPS Director Northern Europe and local, regional and corporate stakeholders. You'll have the opportunity to make a visible impact across the asset and its long-term strategy. If you enjoy taking ownership, leading talented teams and turning technical insight into commercial impact, we'd love to hear from you. Why this role matters As the centre's senior technical authority, you'll be accountable for its overall technical performance, resilience, compliance and long-term value preservation. You'll set the technical priorities, manage material risks and lead the local Technical Management team, balancing strategic asset stewardship with effective day-to-day delivery. Your advice will help shape operational, infrastructure, project and investment decisions, ensuring they support commercial objectives, customer and tenant experience, sustainability ambitions and the centre's long-term asset strategy. What you'll be getting involved in *No two days will look exactly the same, but you'll spend your time:* * Leading, developing and setting clear priorities for the local Technical Management team. * Driving technical excellence, operational resilience, asset reliability and a consistently strong customer and tenant experience. * Defining and delivering the centre's technical strategy, lifecycle plans and long-term asset renewal roadmap. * Managing technical OPEX budgets and supporting the prioritisation of CAPEX investment through clear, commercially grounded recommendations. * Planning and delivering complex refurbishment, maintenance, infrastructure and capital projects within delegated mandates. * Maintaining high standards across health and safety, fire safety, statutory compliance, governance and technical risk management. * Driving supplier performance, procurement quality, cost efficiency and continuous improvement. * Leading the local delivery of URW's Better Places sustainability agenda, including carbon reduction and asset performance priorities. * Advising the General Manager and Centre Management team on technical risks, opportunities, business cases and investment priorities. What success looks like * High levels of asset reliability, resilience and technical performance. * Effective and disciplined delivery of OPEX and CAPEX commitments. * Strong compliance, governance, health and safety, and risk performance. * Visible progress against sustainability and carbon-reduction ambitions. * Excellent supplier performance and customer-focused technical operations. * Long-term preservation and enhancement of the asset's value. What we're looking for *We're not looking for someone who ticks every single box. What matters most is that you bring the right experience, judgement and leadership approach to make a real contribution.* *You'll enjoy this role if you:* * Bring extensive experience in technical, facilities or asset management within complex retail, commercial property or a comparable operational real estate environment, including experience in a senior leadership role. * Have held accountability for technical performance, OPEX and CAPEX management, lifecycle planning, compliance, risk and supplier performance. * Can lead and develop teams, influence senior stakeholders and translate technical complexity into clear business recommendations. * Are confident developing business cases, prioritising investment and delivering complex technical or capital projects. * Bring strong commercial judgement, financial discipline and negotiation skills, alongside a customer- and tenant-focused approach. * Communicate clearly and build effective relationships with authorities, suppliers, tenants and internal stakeholders. *It would be great if you also bring:* * Strong knowledge of building systems, statutory compliance, health and safety, fire protection, maintenance management, construction and technical operations * A relevant qualification or professional certification in engineering, facilities management, construction, sustainability, health and safety or a related technical discipline. * Fluent communication skills in English and Swedish. Who are we? At Unibail-Rodamco-Westfield, we create and operate some of the most recognised retail, lifestyle and mixed-use destinations across Europe and the United States. Our purpose is to Reinvent Being Together - creating places where people come together to shop, work, socialise, discover and experience something memorable. In Northern Europe, our portfolio spans the UK, Netherlands, Denmark and Sweden, including destinations such as Westfield London, Westfield Stratford City, Westfield Mall of the Netherlands and Stadshart Amstelveen. Behind those destinations are talented teams who care deeply about creating great experiences, supporting local communities and shaping the future of urban places Why work with us? We want people to build careers here, not just do jobs. At URW, you'll have access to learning, development and growth opportunities that help you build your skills, confidence and career. Whether that's through technical training, leadership development, internal mobility or international exposure, we encourage people to keep learning and growing. Our culture centres around supporting our people to succeed. With diverse roles, projects and opportunities across Northern Europe, you'll have the chance to broaden your experience and build a career that's uniquely your own. Alongside a competitive salary, we offer a range of benefits designed to support your wellbeing, development and work-life balance. Depending on your location, these may include: * Bonus schemes and pension plans * Health and wellbeing support * Medical and dental options, where applicable * Learning and development programmes * Internal mobility and international career opportunities * Flexible and hybrid working arrangements * Generous holiday allowances * Employee wellbeing initiatives and mental health support Depending on your location within Northern Europe, additional local benefits may include extended annual leave, wellbeing allowances, meal allowances and commuting support. No matter where you're based, you'll be joining a business that is passionate about helping people grow, develop and make a meaningful impact. At URW, we don't believe in limiting people to one path. We encourage our employees to explore new opportunities, gain exposure to different functions and build broad, rewarding careers across our business. The kind of people who thrive here *Our values shape how we work together every day:* * Passion - You care about what you do and bring energy to your work. * Act as One - You collaborate, share knowledge and support others. * Curiosity - You ask questions, challenge the status quo and look for better ways forward. * Excellence with Impact - You focus on doing great work that makes a real difference. A place to belong We're proud to be an equal opportunities employer and we welcome applications from people with different backgrounds, perspectives and experiences. We evaluate applications fairly and without discrimination based on disability, age, gender, origin, religion, sexual orientation or any other legally protected characteristic. If you need any adjustments during the recruitment process, please let us know so we can support you. As part of our commitment to maintaining a safe and trustworthy working environment, we carry out relevant pre-employment checks before someone joins us. These may include identity verification, employment history and criminal record screening, in line with applicable laws and regulations. Interested? If this sounds like the kind of opportunity you'd enjoy, we'd love to hear from you. Apply today and join a team that's helping shape places, experiences and communities across Northern Europe. At URW, we welcome the passionate, the strong-willed, the enthusiasts, the fresh thinkers. Here, ambition meets expectation and excitement meets commitment. We all come together to make urban regeneration and the transformation of retail happen. We provide an environment where one can grow and evolve. We see internal movement and international mobility as cornerstones for further growth. In our culture of continuous learning, talented and inspiring people can quickly become leaders. We believe diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s individual differences. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or other legally protected characteristics. Follow us on [Linkedin](https://www.linkedin.com/company/unibail-rodamco-westfield/mycompany/?viewAsMember=true)!