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Field QA Engineer
Verisure Innovation AB
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted today
About this role
We believe that we make a difference every day by making people safe and bringing them peace of mind. Our people are passionate about making the world a safer and more secure place, working together with dedication, integrity and a strong sense of responsibility. We are building a high-performance organization where technology, innovation and continuous improvement are at the heart of everything we do. What We Look For We are looking for a talented, innovative and enthusiastic Field QA Engineer with a strong analytical mindset, attention to detail and a structured approach to work. You enjoy analyzing data, performing tests and identifying opportunities for improvement. You are proactive, take ownership of your responsibilities and feel comfortable collaborating with different teams to drive product quality and performance. If you are passionate about technology, quality assurance and making a real impact, this role is for you. Job Purpose As our Field QA Engineer, you will help Verisure continuously improve the quality and performance of its products and services. You will work closely with Marketing, Business Operations and Technology teams to identify issues, analyze their business impact and drive improvement initiatives. You will also support engineering teams in defining and implementing quality initiatives within the factory environment. You will report directly to the Manager of Quality Assurance of Technology North. Main Responsibilities * Continuous Improvement: Drive the continuous improvement of Verisure's product and service performance, collaborating with Marketing, Business Operations and Technology teams. * Issue Identification and Prioritization: Identify, analyze and prioritize issues according to their business impact. * Improvement Initiatives: Lead the definition and implementation of improvement actions across Technology teams and Manufacturing. * Quality Initiatives: Support engineering teams in defining and developing key quality initiatives within the factory environment. * Team Organization: Bring structure to the team's activities, processes and ways of working. * Task Management: Support the team with task tracking, organization and follow-up using Jira. * Cross-Functional Collaboration: Work closely with different stakeholders to ensure alignment and effective implementation of quality improvements. Required Qualifications * Understanding of IT and technology environments. * Strong analytical skills and an interest in data analysis and testing. * Structured and organized approach to work, with strong attention to detail. * Ability to take ownership and work independently. * Good communication and interpersonal skills. * Ability to build strong relationships and collaborate with different teams. * Ability to maintain a holistic overview while managing multiple tasks and priorities. * Fluent in English, both written and spoken. Preferred Qualifications * Previous experience working with similar products or technology solutions. * Experience with alarm systems or security solutions. * Experience working in Quality Assurance, testing or product quality environments. * Familiarity with Jira and task management tools. * Experience collaborating with engineering, manufacturing or business teams. * Strong sense of responsibility and a proactive, continuous-improvement mindset. Strong Fit with Our Company DNA * Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, driving us to delight our customers and focus on creating impact quickly. * Committed to Making a Difference: When we say we will do something, we deliver with excellence. We are accountable, focused and operate with discipline. * Always Innovating: We believe that innovation can be big or small. It is a continuous state of mind that inspires us to think differently and always make things better. * Winning as a Team: Our people know that by leveraging one another's strengths, investing in and developing our team's capabilities, and collaborating effectively, we will win. * With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always. Apply Today! Verisure is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries. If you are excited about contributing to product quality and making a difference every day, we look forward to welcoming you into our team! For further information about this opportunity, please contact: Enrique Barajas Luque enrique.barajasluque@verisure.es About Verisure Verisure is the leading provider of professionally monitored security services in Europe and Latin America. We are committed to making people feel safe by combining innovative technology, high-quality products and exceptional customer service. Working at Verisure Join a passionate and international team where collaboration, knowledge sharing and continuous improvement are part of our everyday culture. At Verisure, we offer a non-hierarchical working environment where expertise is valued, teamwork is encouraged and people are supported in their professional development. We also offer a hybrid working model, combining office-based and remote work. We are Verisure – and we are Proud to Protect Verisure is the leading provider of professionally-monitored smart alarms for residential households and small businesses in Europe, and we are growing in Latin America. We trade as Verisure in most of the countries where we operate, and as Securitas Direct in Spain and Portugal. We protect more than three million customers in 19 countries. Our business model integrates product development, design and sales with installation, outstanding service and a 24/7 professional monitoring solution. We protect people from intrusion, fire and flood - and we save lives. We believe it is a human right to feel safe and secure. It takes passionate people to protect Protecting what matters most for our customers takes innovative technology and, above all, passionate people. People who are driven by our purpose. Every one of our 33,000 colleagues takes this responsibility to protect seriously. Every day, they demonstrate our DNA – the unique imprint we look for, nurture and unleash in every member of our Verisure family. Our people strategy is clear: to create the best, winning team. We do this by finding and attracting the very best talent; by growing and nurturing the talent we already have; and by engaging our people around our vision, our strategy and our DNA. And with more than 80% of our colleagues interacting with our customers every day, they personally deliver our customer promise: to protect what matters most. Do you have what it takes to be Proud to Protect? Would you like to be part of the next phase of our successful growth story? We are looking forward to receive your application.