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Global Order Management Specialist - Demand & Supply, Lund
Axis Communications AB
Source: Arbetsformedlingen Platsbanken · original listing ↗
Source date: 11/3/2026
About this role
Do you want to contribute to efficient, reliable, and forward-looking global order management process? Axis is looking for a structured, energetic and driven Order Specialist to join our Global Order Management team. Temporary position covering a 1-year parental leave. Who is your future team? The Global Order Management team plays a key role in meeting customer expectations and delivering on promises. The team consists of 12 skilled and dedicated professionals who make things happen! They are Master Schedulers, Process Developers, and Global Order Specialists. Through close collaboration with stakeholders, the team ensure timely delivery, develop enhanced capabilities, and planning alignment, ultimately providing a trustworthy and seamless experience for our customers while driving business growth and supporting Axis' strategic objectives. We are a tightly knitted team who work very closely together. Within our team, you'll be part of the group specializing in Global Order Management. With eight Configuration and Logistics Centers (CLCs) strategically located around the world, you'll play a key role in communicating between production and our sales regions in order to meet the demand in the best possible way. In this role, you'll collaborate closely, not only with your team members, but also cross-functionally with Demand & Supply, local Sales Operations, and local planners at each of our CLCs. It's an exciting opportunity to work in a truly global, fast-paced environment where your contributions directly impact our operations. What You'll Do As a Global Order Management Specialist you will be responsible for coordinating and communicating all questions and queries around our orders. Key Responsibilities: Order Management Processing: Respond to order-related inquiries, analyze returns, and continuously optimize processes to ensure smooth and efficient global operations. Handle requests in a structured, focused, and timely manner. Collaboration and Communication: Work cross-functionally to ensure alignment and effective communication of production plans and sales orders. Facilitate clear, timely, and transparent communication, providing accurate delivery estimates and regular updates to stakeholders through established forums on a global level. Order Analysis and Impact Assessment: At a global level, analyze demand and order backlog, and in close collaboration with Master Schedulers, ensure optimal conditions to meet demand and effectively respond to changes. What We're Looking For Required Skills and Abilities: A university degree in Supply Chain Management, Logistics, Business Administration, or equivalent. Minimum 5 years of hands-on experience in similar operational roles within an international or global supply chain environment. Practical experience working with end-to-end order flows in a global setup, including order management, planning coordination, allocation, delivery follow-up, and deviation handling. Solid experience in import and export operations, customs documentation, Incoterms, trade compliance, and coordination with freight forwarders and customs brokers. Experience managing cross-border shipments and resolving operational issues related to lead times, capacity constraints, and transport deviations. Daily use of ERP systems in transaction-heavy environments, including order handling, inventory visibility, reporting, and master data updates. Strong working knowledge of Microsoft Office, reporting, and KPI tracking. Used to working in a global matrix organization with multiple stakeholders such as sales, production, warehouses, forwarders, and regional supply chain teams. Strong understanding of cultural differences and experience collaborating with colleagues and partners across different regions, time zones and levels. Excellent written and spoken English and Swedish. Additional languages are an advantage. What Axis has to offer We are a world leader in network video, where cutting-edge technology meets global impact. Here, you'll contribute to meaningful projects that shape the future of security and surveillance - developing solutions used worldwide. As a fast-growing company, we offer exciting career opportunities. You'll grow professionally through continuous learning, supported by a collaborative team that values creativity, innovation, and work-life balance. Your well-being matters to us. We offer a range of benefits, including a company bonus, Friday cake, wellness allowance, health insurance - and even your own Axis bicycle. To learn more about Axis, our innovative products, solutions, and vibrant company culture, explore: Life at Axis blog Engineering at Axis blog Innovation at Axis Ready to Act? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. We welcome all applications. We go through applications continuously so don't wait - send in your application today! In case of questions, please reach out to recruiting manager Josefin Billing at +46 46 272 1800