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B2B Travel Agent (German, French or Italian) - Fully remote or Hybrid in Lisbon
Grow-Talent.com
Source: Himalayas · original listing ↗
Source date: 11/7/2026
About this role
Grow-Talent.com is working with a leading travel management, corporate card and expense management company that is looking to recruit German, French or Italian speaking B2B Travel Agent to join their team in Portugal. Position: Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: • Assist travelers with best-in-class personalized support • Solve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency travel situations • Stay up to date with travel industry and platform knowledge to deliver unparalleled service and support further company's success • Build meaningful relationships across global teams • Provide feedback to product and engineering team necessary for product improvement • Meet and exceed KPIs. REQUIREMENTS: • Native/fluent in German, French or Italian, all oral and written. Fluent in English (B2 or higher) • Previous working experience in a customer service roles, ideally covering travel and hotel segments • Previous experience working with GDS systems (Sabre, Amadeus, Galileo, Worldspan) is mandatory • Metrics driven as an indicator and motivator of success • A skilled communicator who enjoys creating personalized verbal and written communication • A team player who thrives in collaborating, giving and receiving feedback and lifting others up • Computer literate and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique, in-house, travel customer service platform • Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization • Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules. BENEFITS: • Excellent remuneration package based on experience, skills and performance • Be part of a dynamic and creative team with positive and friendly atmosphere • Guidance and tools to reach your full potential • Generous medical plans, dental, and vision benefits with premiums • Paid parental and bereavement leave • Subsidized commuter benefits • Mental health support • Connectivity stipends • And many others! Originally posted on Himalayas