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ECS Quality Complaint Specialist
Yazaki
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 10/21/2026
About this role
Join Yazaki. Connect to the future. Country : City : Worksite / Location : Job Function : Job Discipline : Job Family : Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a in our plant in . FUNCTION TARGET: Customer claim action plan, 3D & 8D reports: Receive customer concerns, and address to the production affiliate. Establish action plan and follow up. Report 3D & 8D to the customer. Coordinate & instruct sorting activities, cost follow up. Monitor claims in GQRS: Monitor all problem solving activities to ensure effective 8D reports with action plans to prevent reoccurrence. Corrective actions / investigation of failed parts Ensure customer claim & PPM info is reported accurately, on time & according to Yazaki requirements. Work to meet Yazaki’s internal & customer quality targets. Reduce customer claims/PPM. Coordinate to ensure proper priority and resources applied. Review and monitor customer scorecards, quality and responsiveness status." Report Escalate major issues to Management. Provide information (upon request) to other Yazaki Operations Quality Divisions (Y-EMEA, YC & YNA)." Support Support European & Global component quality initiatives including GQRS & Quality reporting. Participate / Support Supply Management in guiding supplier/sub-contractor quality development activities/training." MINIMUM REQUIREMENTS: High School Fluent English Level, Written , Spoken and Conversation Knowledge IATF16964 & related Core tools Knowledge VDA quality system knowledge ECS product portofolio Analytical thinking & Problem Solving Active learning & Self development At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! Ps. Didn't find what you are looking for? Take a look at our careers page ! Be careful though, you might find your next dream job.