Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary Director, Product Management – Digital Credentials Global Product & Authentication Lead Overview The Global Authentication Product team is looking for a Director, Product Management to help shape and deliver the next generation of digital credential products and services with a primary focus on Digital Payment Credentials (DPC) and the evolution of authentication beyond traditional payment-centric models. The mission of this role is to drive the global execution, delivery governance, and market adoption of Verifiable Digital Credentials (VDC), ensuring consistent implementation across regions, alignment with Mastercard authentication programs, and successful translation of strategic product objectives into scalable customer solutions. This role will translate a broad product vision into an executable global roadmap, scalable capabilities and customer-ready solutions.
The Director will work across product, engineering, regional and commercial teams to develop secure, interoperable and reusable credential experiences that can support a range of business and customer needs. The ideal candidate combines strong product leadership, payments and authentication expertise, strategic thinking, and ecosystem influence. The individual can translate complex market, regulatory, and technology developments into executable product strategies that create value for issuers, merchants, wallet providers, and consumers.
Role In this role, you will: Product Strategy & Vision - Contribute to the definition of the long-term product strategy, roadmap, and investment priorities for Verifiable Digital Credentials (VDC). - Help translate strategic objectives into actionable product roadmaps, investment priorities, and delivery plans. - Support the refinement of digital credentials positioning within Mastercard's broader authentication portfolio. - Provide market, customer, and ecosystem input to influence future product direction. - Drive alignment between Digital Credentials, Identity Check, Token Authentication Framework and future authentication frameworks. Product Leadership & Delivery Governance - Own execution planning and roadmap delivery for digital credential initiatives globally. - Lead feature prioritization and release planning in alignment with approved product strategies. - Establish product governance frameworks and ensure consistency across digital credential initiatives globally. - Drive product planning and prioritization in partnership with Engineering, Architecture, Legal, Security, and Regional Product teams. - Act as escalation point for product and delivery decisions. - Recommend enhancements that improve authentication security, convenience, interoperability, and credential portability. Commercialization & Market Expansion - Support the development of commercialization plans, product packaging, and go-to-market activities. - Partner with Regional Product and Commercialization teams to identify adoption opportunities and implementation priorities. - Help evaluate emerging use cases and customer needs that may influence future platform evolution. - Drive execution of market enablement initiatives that accelerate customer adoption All About You - Bachelor's degree required; Master's degree preferred. - Significant experience in Product Management within payments, authentication, digital identity, cybersecurity, or digital commerce. - Proven experience defining and launching global products. - Strong understanding of digital credential concepts, identity ecosystems, authentication technologies, APIs and digital wallets. - Familiarity with relevant industry standards, trust models and regulatory environments. - Understanding of authentication technologies including EMV 3-D Secure, FIDO/passkeys/WebAuthn standards, tokenization, and wallet ecosystems. - Strong strategic thinking and business acumen with demonstrated ability to influence senior stakeholders. - Experience working with regulators, industry forums, standards organizations, or ecosystem partners. - Excellent communication, presentation, and executive engagement skills. - Ability to navigate ambiguity and lead complex cross-functional initiatives across geographically distributed teams.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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