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French Customer Service Advisor | Porto, Portugal
CB Talents SP
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 5 days ago
About this role
Your French is your career. Put it to work in a fast-growing energy project. Join us and support customers in the energy sector. You get a contract from day one, paid training, and a real path to grow. Monthly gross cash compensation months 1–6 €1,179 – €1,346 from month 7 €1,079 – €1,246 What you'll do • Handle inbound and outbound calls and support customers with their enquiries • Process requests through back-office channels • Identify customer needs and offer the right solution • Handle objections and complaints professionally • Support sales-related tasks, depending on project needs • Work across different IT systems and digital tools What we're looking for • French at C1/C2, written and spoken (mandatory) • Already residing in Portugal • Good computer skills • Strong communication skills, customer-service mindset, proactive attitude • Available for rotating shifts, Monday to Saturday, between 7 AM and 7 PM • Experience in customer service, call centre, sales, or advisory roles is a plus What you get • Employment contract from the first day of training • Paid initial training • Attendance bonus • Possible remote work after 3–4 months, subject to performance targets • Career development and progression opportunities • Modern, well-equipped workplace and a friendly team • Discounts and partnerships with brands in banking, healthcare, sports, and fashion Apply now with your CV