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Professional Services Engineer
Vidispine GmbH
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 15
About this role
This is a client-facing role focused on solution implementation and delivery. It combines technical work with collaboration, supporting customers in deploying and integrating media asset management solutions. What You’ll Do * Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments * Work with customers to understand requirements and support solution design * Configure and support media workflows (e.g., ingest, processing, metadata, distribution) * Assist with system integrations, including third-party media and broadcast systems * Support REST API-based integrations with external systems * Participate in system configuration, testing, and go-live activities * Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes * Deliver or support customer workshops, documentation, and knowledge transfer * Contribute to improving delivery practices and implementation processes What You Bring Experience & Background * Experience in Professional Services, Solutions Engineering, System Integration, or similar roles * Experience contributing to technical delivery projects in IT, software, or media environments * Degree in Engineering, Computer Science, or related field, or equivalent experience Technical Skills * Familiarity with media or broadcast workflows * Hands-on experience designing or configuring BPMN workflows (e.g. Camunda or similar workflow engines) * Understanding of APIs, system integrations, or web services * Knowledge of SQL or data-driven systems * Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#) * Exposure to Linux or containerized environments (e.g., Docker) * Familiarity with cloud platforms (e.g., AWS) Tools & Technologies (Optional) * Observability or search platforms (e.g., OpenSearch) * Version control and CI/CD tools (e.g., GitHub) * Configuration or automation tools (e.g., Ansible, Chef) What Helps You Succeed * Clear communication and willingness to work with customers and teams * Ability to explain technical concepts in a simple and structured way * Collaborative and team-oriented approach * Problem-solving mindset and attention to detail * Ability to manage priorities in a dynamic environment * Interest in learning and developing new skills * Fluency in English (written and spoken) Maximized Media Potential Vidispine stands for our comprehensive products and services for the media industry. Our solution approach orchestrates and integrates the seamless workflows needed by today’s media enterprises. Our business relationships are personal; we work with our clients as partners, so that together we can achieve long-term success. Our products enable organizations working with media to add value to their core business by removing complexity, enhancing collaboration, and delivering efficiencies throughout the media supply chain. At Vidispine, we are committed to ethical recruitment practices and the protection of job seekers from fraudulent activity. Vidispine is committed to ethical recruitment practices, and all job postings on our official website represent active hiring needs. If you suspect a posting is fraudulent, please report it directly through our website. While we take reasonable steps to ensure the accuracy and legitimacy of our job postings, Vidispine assumes no responsibility or liability for fraudulent activity carried out by third parties impersonating our organization.