AI Tech Lead (LLM/RAG/AI Agents) - Hybrid Lisbon (1-2 days/week office) ABOUT THE OPPORTUNITY Lead the technical side of the AI Hub at the IT organisation of one of Europe's largest parcel and logistics networks. The network handles hundreds of millions of parcels a year across more than 40 countries and 1,600+ locations. As AI Tech Lead you'll be the technical co-owner of the Hub and its portfolio of AI solutions, working in close partnership with the AI Hub Business Lead.
You'll play a key role in shaping and scaling AI capabilities across an international organisation, and you'll influence how the Hub evolves technically. You'll also work on a broad range of AI use cases, technologies and business domains. PROJECT & CONTEXT You'll oversee AI solutions end to end: from the first idea and technical design, through Proof of Concept, development and testing, to production deployment and continuous improvement.
As the Hub's technical reference, you will:
- Take technical ownership of the AI solutions the Hub develops and supports, aligning technical direction with business priorities
- Ensure consistent architecture, engineering practices and technology choices across the Hub portfolio
- Represent the AI Hub in technical discussions with engineering teams, architecture, business units and other stakeholders
- Help teams turn business problems into the right technical solutions, and spot risks, dependencies and constraints early
- Ensure solutions are built for scalability, maintainability, security, reliability and operational readiness
- Support AI Engineers on complex technical challenges and architecture decisions
- Promote engineering best practices for AI development: code quality, testing, CI/CD, monitoring and operational excellence
- Encourage reusable components and common technical patterns across AI initiatives
- Follow developments in AI, start and support PoCs, and link experimentation to tangible business outcomes
- Weigh technical complexity, effort, operational cost and expected value, and push back on AI where a simpler approach would work better
- Communicate the Hub's technical vision and position it as a trusted partner for AI-enabled business solutions Work model: Hybrid. The office is in Venda do Pinheiro (Mafra/Malveira area, Greater Lisbon). You'll start with 1–2 office days per week, which may later drop to 1–2 visits per month. Full remote is not available. WHAT WE'RE LOOKING FOR (Required)
- Bachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, Data Science or a related field, or equivalent professional experience
- Strong professional experience in software engineering, AI engineering, machine learning or AI solution development
- Proven ability to technically lead complex AI or software solutions from design through production
- Strong understanding of modern AI technologies: Generative AI, LLMs, RAG, AI agents, machine learning and related frameworks
- Strong software engineering background and command of modern development practices
- Experience designing and implementing scalable, production-ready solutions
- Experience with cloud platforms and cloud-based AI services (Microsoft Azure, AWS or Google Cloud)
- Good understanding of APIs, system integration, CI/CD, automated testing, monitoring and DevOps/MLOps practices
- Ability to evaluate new technologies and judge their applicability and business value
- Strong problem-solving and analytical skills
- Excellent communication skills, able to explain technical concepts to technical and non-technical audiences
- Ability to influence technical decisions across teams without relying only on formal authority
- A pragmatic, proactive mindset with a strong sense of ownership, plus curiosity and passion for AI and emerging technologies
- Languages: English, B2 (Upper Intermediate) minimum NICE TO HAVE (Preferred)
- Hands-on experience with Microsoft Azure AI services in particular (Azure is the preferred cloud) Compensation: €2,150 – €2,850/month net, depending on experience and seniority level. Why HumanIT people stay (4.4 Glassdoor, 89% recommend)
- 15th month salary
- Health insurance covering your family
- Birthday off
- Mobility program for digital nomads
- Real work-life balance Full benefits: https://www.humanit.pt/careers/#perks What it's really like: https://www.humanit.pt/careers/#work-at
