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O2C Specialist - Credit Control DACH
Customs Support Group
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 23
About this role
*Company Overview* *We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our finance team by hiring a meticulous and proactive* *O2C Specialist - Credit Control* *to support our operations in DACH region.* *Position Summary* *We are looking for a detail-oriented* *O2C Specialist Credit Control* *to join our Finance team at Customs Support Group.* *In this role, you will be responsible for executing end-to-end billing activities within the Order-to-Cash process, ensuring invoices are issued accurately and on time while delivering excellent support to both internal and external stakeholders. You will play a key role in maintaining billing accuracy, resolving invoice-related issues, supporting month-end activities, and contributing to process improvements across the billing function.* *To be successful in this role, you should have a solid understanding of billing processes, strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced, international environment.* *Key Responsibilities:* * *Primary focus is the collection of receivables from our customers by actively contacting customers by phone and email.* * *Support our customers and our internal operations team with information about receivable positions and invoices.* * *Agree payment arrangements with customers and document these* * *Manage external debt collection processes* * *Support in the preparation and analyses of periodic reports and overviews* * *Contribute to the continuous improvement of the company’s credit management processes.* * *Ensure invoices are issued accurately and within agreed service levels and contractual requirements.* * *Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams* * *Support month-end closing activities* * *Maintain compliance with internal controls, company policies, and audit requirements.* * *Identify opportunities for process improvement, standardization, and automation.* * *Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central.* * *Contribute to continuous improvement and transformation initiatives within the O2C function.* *Requirements:* * *Minimum 3 years of experience in credit management roles* ; *Order-to-Cash, Accounts Receivable, or Finance Operations.* * *Experience in a shared services (SSC) or international environment is considered an advantage.* * *Experience working with ERP systems preferably* *Microsoft Dynamics Business Central* * *Strong Excel skills and ability to analyze operational data.* * *High attention to detail and strong organizational skills.* * *Strong problem-solving and analytical capabilities.* * *Ability to prioritize workload and meet deadlines in a fast-paced environment.* * *Strong communication and stakeholder management skills.* * *Proactive mindset and commitment to continuous improvement.* * *Experience with Power BI, reporting tools, or automation initiatives is an asset.* * *English knowledge – advanced (min. B2) level.* * *German knowledge – advanced (min. B2) level.* *What we offer:* * *A dynamic and international work environment.* * *A permanent position with growth potential.* * *Attractive fringe benefits, including a pension plan.* * *Hybrid working model and flexible working hours.* * *Learning & development opportunities.* *If you are passionate about finance and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity.*