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Operations Coordinator (Remote - LATAM & EU)
Smart Apartment Data
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted yesterday
About this role
We’re looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business. This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through. What You’ll Do * Coordinate workflows and initiatives across different areas of the business. * Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives. * Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward. * Track priorities, blockers, follow-ups, and next steps. * Identify operational gaps and help determine the right people or resources needed. * Build and improve processes as business needs evolve. * Follow issues and commitments through to completion. * Provide clear, concise updates on progress and outstanding items. Requirements What We’re Looking For * 5+ years of professional experience, including substantial hands-on business operations experience. * Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role. * Experience working in an established business environment involving multiple teams, functions, and priorities. * Strong cross-functional coordination and problem-solving experience. * Demonstrated experience owning workflows or initiatives from start to finish. * Experience improving processes and ensuring consistent follow-through. * Comfortable working with both business and technical teams. * Clear, concise professional communication. Benefits * Compensation: USD $2,500–$3,500 gross/month * Schedule: Fixed Monday–Friday U.S. Central Time schedule * Fully remote