Our client is a global industrial manufacturing group with production and sales sites on several continents. This role covers its operations in Europe, the Middle East and Africa, where Microsoft Dynamics 365 Business Central is the ERP standard: seven sites are already live, three more are being migrated by an external partner, and a few sites remain on Dynamics NAV. About the role You will own the day-to-day operation of Business Central and NAV for the EMEA region. This is a permanent support and ownership role, not a project assignment. The migrations are delivered by an implementation partner; you take over what is live and keep it running well. The role reports directly to the CIO in a flat structure, with no direct reports. Equivalent roles exist for the Americas and Australia, so you will have peers to work with, but EMEA is yours. What you will do
- Act as the main contact for ERP matters across EMEA: incidents, change requests and user support
- Configure and adjust Business Central yourself where it makes sense, and direct the partners where it does not
- Manage the Business Central partner and the local localisation partners day to day
- Work with finance, supply chain and regional management to turn business needs into working solutions
- Keep local statutory requirements running in the system (e.g. KSeF and JPK in Poland, e-invoicing in other countries)
- Coordinate with global IT colleagues on integrations, data, access and releases
- Maintain documentation of configuration, processes and support arrangements Requirements
- 5+ years of experience in ERP or business application management
- Solid hands-on experience with Microsoft Dynamics 365 Business Central (required); Dynamics NAV is an advantage
- Experience on the client side, as an application owner, ERP manager or in-house ERP specialist. This is not a pure functional or technical consulting role
- A broad IT profile: you can talk to users, analyse a problem, configure the fix and manage a vendor
- An independent, get-it-done way of working. Nobody will hand you a task list
- Fluent English and Polish
- Experience in a manufacturing or chemical company is a plus, as is experience with Business Central localisations Benefits
- A stable, permanent role with real ownership and a direct line to the CIO
- Remote work from Poland, with some travel
- An international environment covering more than seven countries
