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Technical Product Support Specialist
IMCD Group B.V.
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
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About this role
Technical Product Support Specialist About IMCD & Jan Dekker IMCD is a leading global distributor and formulator of specialty chemicals and ingredients, headquartered in Rotterdam and operating in more than 60 countries with over 5000 employees. Supported by 82 laboratories worldwide and a digital-first mindset, IMCD develops innovative and sustainable solutions in close collaboration with customers. As part of the IMCD family, Jan Dekker focuses on the development and promotion of sustainable ingredients and technologies for the personal care and beauty industries. Its extensive portfolio includes vegetable oils and butters, preservatives, antioxidants, multifunctional ingredients, and clinically proven actives. Backed by an in-house quality control laboratory, Jan Dekker ensures the highest quality standards while supporting customers in optimizing and innovating their formulations. Together, IMCD and Jan Dekker share a commitment to entrepreneurship, innovation, sustainability, and long-term partnerships, delivering value to customers and suppliers across the globe. About the role Have you recently completed a degree in Chemistry, Food Technology, Life Sciences, Biotechnology, or a related field? Are you eager to start your career in an international business environment where you can combine technical knowledge with commercial and operational exposure? To support the continued growth of the Jan Dekker private label portfolio, we are looking for a proactive and hands-on Technical Product Support Specialist to join our team in Amsterdam. In this role, you will support the development and growth of our private label ingredient portfolio. Working closely with suppliers, customers, and colleagues across sourcing, sales, marketing, quality, regulatory affairs, customer service, and supply chain, you will help bring new products to market while supporting the ongoing success of existing products. Your work will include coordinating product launches, supporting customer and supplier projects, maintaining product information and documentation, managing samples, and contributing to technical evaluations and testing activities. You will also support laboratory operations through ingredient testing, sample management, reporting, and general laboratory support. As part of a small international team, you will work closely with experienced colleagues and gain broad exposure to different areas of the ingredients business. This is an excellent starter position for someone who enjoys variety, takes initiative, and is looking to build a long-term career within Jan Dekker and IMCD. Your responsibilities • Support and coordinate Jan Dekker private label ingredients, from product introduction to ongoing portfolio development. • Collaborate with suppliers and internal stakeholders across sourcing, sales, marketing, quality, regulatory affairs, customer service, and supply chain. • Support commercial and operational activities, including forecasting, stock management, pricing follow-up, customer projects, and product introductions. • Conduct technical evaluations, testing activities, and product-related investigations, and coordinate product samples. • Support laboratory operations through ingredient testing, sample management, trial support, reporting, equipment maintenance, and inventory management. • Prepare and maintain product documentation, specifications, technical dossiers, marketing materials, and training content. • Ensure accurate product and customer data management within CRM and other business systems. Contribute to portfolio growth while supporting compliance and continuous improvement initiatives. What we're looking for • Bachelor's or Master's degree in Chemistry, Food Technology, Life Sciences, Biotechnology, Chemical Engineering, or a related field. • A proactive, hands-on, and curious mindset with a strong willingness to learn. • Strong organizational skills and the ability to manage multiple priorities simultaneously. • Interest in ingredients, product development, technical support, and supply chain processes. • Strong communication skills in English; Dutch is considered an advantage. • Valid EU work permit required. What we offer • An excellent starter position with broad exposure across technical, commercial, operational, and supply chain activities. • The opportunity to learn from experienced colleagues within a small and highly collaborative international team. • Direct exposure to suppliers, customers, and colleagues across IMCD's global network. • A unique opportunity to develop a broad understanding of the specialty ingredients industry. • A dynamic and entrepreneurial working environment with plenty of responsibility from day one. • Excellent opportunities for personal development and future career growth within Jan Dekker and IMCD. Interested? We'd love to hear from you. Join Jan Dekker and IMCD and kick-start your career in an international ingredients business where technical expertise, collaboration, and entrepreneurship come together. At IMCD & Jan Dekker we are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all qualified candidates, regardless of background, gender, age, or any other characteristic.