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Digital Banking Customer Support (Italian) | Lisbon | Relocation Provided
CB Talents SP
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 5 days ago
About this role
Customer Support Specialist | UK Digital Bank | Lisbon, Portugal Signing bonus €1,000 · Free apartment · Paid training Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted. Why you'll love this role €1,000 signing bonus + €500 loyalty bonus €1,000 paid on contract signature, plus €500 after 6 months with us. €1,059.34 gross per month Free furnished apartment, utilities included Paid training Training allowance: €18.56 gross/day (€92.80 gross/week) Health insurance from day one A real Portuguese contract 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays. What you'll do • Support customers of a UK digital bank by phone, chat, and email • Resolve account and service enquiries clearly and handle complaints with empathy • Share customer feedback to improve products and service, and work closely with your team What we're looking for • At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered) • Fluent English and strong communication skills • Willingness to relocate to Lisbon and work rotating shifts Ready to apply? Start your international career in sunny Lisbon! Send us your CV today