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Trainee Customer Service
Kuehne+Nagel
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/3/2026
About this role
It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade. Support the mapping and analysis of warehouse processes and assist in translating process maps into measurable drivers, costs and/or tariff components, supporting cost analysis, productivity evaluation and business case preparation Participate in shopfloor observations and data collection activities to better understand process execution and identify practical improvement actions Assist in identifying deviations from standard processes, highlighting gaps between expected and actual operational execution Support the analysis of productivity, quality and operational performance data to detect inefficiencies, bottlenecks, recurring issues and improvement opportunities Collaborate with Process, Quality and Data Analysis teams to identify operational wastes, process deviations and quick fix actions aimed at improving productivity and process stability Contribute to the development of tools and dashboards that provide visibility on operational performance, workload trends, capacity gaps and process adherence Support the creation and maintenance of forecasting tools to help operational departments anticipate workload, capacity needs and potential criticalities Learn and apply basic process improvement and problem-solving methodologies under the guidance of senior team members ... How you create impact ... What we would like you to bring ... What's in it for you ... Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.