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Leisure Centre Team Lead
Neville Park Hotels
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted yesterday
About this role
Leisure Centre Team Lead Are you passionate about health, wellbeing, leadership, and creating exceptional experiences? At Newtown Park Hotel Leisure Club , we are looking for an energetic, inspiring, and people-focused Leisure Club Team Lead to join our team. This is a fantastic opportunity for an experienced leisure professional who enjoys leading by example, motivating others, and delivering outstanding service while supporting the day-to-day operation of a busy leisure facility. Our purpose is to provide Exceptional Experiences for All , and we are looking for a leader who shares our commitment to member satisfaction, team development, and operational excellence. Our leisure club features a fully equipped gym with cardiovascular and resistance equipment, free weights, functional training spaces, and an indoor heated swimming pool with a dedicated children's pool. The Role As Leisure Club Team Lead , you will play a key role in supporting the Leisure Club Manager in the daily operation of the facility. You will lead and motivate the team, ensure exceptional service standards, maintain a safe and welcoming environment, and help drive membership growth and retention. You will be a visible leader on the floor, supporting team members, engaging with members and guests, and ensuring the highest standards are consistently achieved. Key Responsibilities Lead, motivate, and support the Leisure Club team to deliver outstanding service and member experiences. Act as a role model, promoting a positive, professional, and customer-focused culture. Assist with the day-to-day operation of the Leisure Club, including opening and closing procedures. Support the onboarding, training, and development of team members. Ensure all health and safety, pool safety, and operational procedures are followed at all times. Carry out pool water testing and maintain accurate compliance records. Monitor cleanliness, presentation, and maintenance standards throughout the facility. Build strong relationships with members and guests, responding professionally to queries and feedback. Support membership sales initiatives and contribute to member retention and engagement activities. Assist with scheduling, daily administration, and operational reporting as required. Deliver fitness assessments, gym inductions, and swimming lessons where required. Promote the Newtown Park Hotel brand and Leisure Club services through positive member engagement. Identify opportunities to improve processes, enhance the member experience, and strengthen team performance. Work collaboratively with other hotel departments to ensure a seamless guest experience. About You We are looking for a confident and enthusiastic leader who enjoys developing people, building relationships, and creating a positive environment for members, guests, and colleagues alike. Essential Previous experience in a leisure, fitness, wellness, or hospitality environment. Supervisory or team leadership experience. Qualified Gym Instructor Certification. Excellent leadership, communication, and interpersonal skills. Strong customer service focus with a passion for delivering exceptional experiences. Ability to motivate, coach, and develop team members. Professional, approachable, and positive attitude. Strong organisational and problem-solving skills. Flexible approach to working hours, including weekends and evenings. Desirable Qualified Swim Instructor Certification. Pool Lifeguard Qualification. Personal Trainer Qualification. Level 2 Swim Teacher Qualification. Experience working within a hotel leisure club environment. Knowledge of leisure club membership sales and retention strategies. First Aid Qualification. Why Join Newtown Park Hotel? At Newtown Park Hotel, we believe our people are at the heart of everything we do. We are committed to providing opportunities for growth, learning, and career progression within a supportive and values-driven environment. Benefits Include ✅ Complimentary Leisure Club Membership ✅ Competitive Salary ✅ Team Member Bonus Share Scheme ✅ QQI Accredited Learning & Development Programmes (Levels 4, 5 & 6) ✅ Educational Assistance Policy ✅ Career Development and Progression Opportunities ✅ Discounted Accommodation Rates Across Our Group Properties ✅ Employee Assistance Programme ✅ Meals on Duty ✅ Bike to Work Scheme ✅ Christmas Savings Scheme ✅ Team Engagement Events and Social Activities ✅ Supportive and Inclusive Working Environment Ready to Lead? This is an exciting opportunity for someone who wants to take the next step in their leisure career and make a meaningful impact on both team performance and member experience. If you are passionate about health and wellbeing, enjoy leading people, and thrive in a fast-paced environment, we'd love to hear from you. Bring your leadership, energy, and enthusiasm to Newtown Park Hotel Leisure Club and help us continue to deliver Exceptional Experiences for All. Apply today and become part of our growing team.