This is a hybrid position requiring the team member to be onsite for 3 days per week.
No relocation assistance is provided for this opportunity.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
In this role, you will be responsible for ensuring the timely availability of raw materials, components, consumables, and other production-related supplies to support production plans and customer requirements. You will coordinate the flow of materials across suppliers, procurement, warehouse, planning, and operations to minimize shortages, reduce supply risk, and support uninterrupted production. This role is focused on day-to-day material coordination, replenishment execution, MRP review, supplier follow-up, shortage management, stock classification review, and cross-functional support to planning and operations.
Essential Duties and Responsibilities
- Review material requirements for the next 24 months, needed to support production schedules, customer orders, and site priorities.
- Support medium- and longer-term material readiness through review of planning signals, planning assumptions, and data accuracy.
- Coordinate stock and non-stock material requirements with internal stakeholders and external suppliers.
- Ensure raw materials, semi-finished goods, direct materials, and consumables are available to support site production plans.
- Review MRP outputs, exception messages, and supply signals to identify shortages, delayed supply, excess risk, and required follow-up actions.
- Take appropriate action on planning exceptions by coordinating with Procurement, suppliers, warehouse, and planning teams.
- Coordinate or initiate replenishment requests in line with approved supply chain and procurement processes.
- Work closely with Procurement and suppliers to ensure materials are delivered in line with lead times, minimum order quantities, and shelf-life requirements.
- Monitor days stock / days of coverage weekly to ensure materials remain aligned with demand, replenishment strategy, and production requirements.
- Review stock classification weekly using the site categorization method of Runner, Repeater, and Stranger.
- Analyze usage patterns, demand trends, and planning signals to validate appropriate stock categorization.
- Initiate and complete monthly re-categorization updates where required to ensure material planning parameters and replenishment approaches remain aligned to current demand behavior.
Additional Responsibilities
- Coordinate with Planning, Procurement, Warehouse, and relevant stakeholders to reflect agreed categorization changes in planning and material management processes.
- Monitor material shortages, late deliveries, and supply constraints, and escalate risks in a timely manner.
- Review open orders, overdue materials, and supply exceptions, and communicate impacts to planning and operations teams.
- Own the monthly Packaging Review process, including preparing inputs, organizing the meeting, reviewing packaging material status and risks, documenting actions, and following up to closure on agreed actions.
- Liaise with Warehouse, Production Planning, Customer Planning, Operations, and Quality to support material readiness and production continuity with required documentation available.
- Support prioritization decisions where material constraints may affect production attainment, customer shipments, or OTIF performance.
- Prepare and maintain reports such as shortage reports, open-order reports, overdue material reports, expiry-risk reports, stock classification reviews, and days stock reports.
- Review inventory trends from a planning and replenishment perspective to support stock optimization, without owning physical inventory control.
- Support the deployment and management of Fulfilment strategies.
- Responsibility for days of stock of sfg and packaging onsite or at 3pl.
- Identify opportunities to improve data quality, MRP effectiveness, replenishment logic, and planning-support processes.
Other Duties
- Assist in root-cause analysis of shortages, replenishment failures, and supply disruptions, and support corrective actions.
- Support COPQ review and action tracking for supply chain-related issues, in coordination with planning, operations, quality, and relevant stakeholders.
- Provide backup support to other planning activities as required.
- Maintain and publish KPIs relevant to material availability, shortage resolution, stock categorization, COPQ, and supply continuity.
- Support continuous improvement initiatives within supply chain, replenishment, material flow processes, dashboards and planning data visibility.
- Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.
- Compliance to all local site Environmental, Health and Safety regulations.
- Compliance to all local site company policies, procedures, and corporate policies.
- Other duties as assigned.
Education
- Bachelor’s degree or third-level qualification in Supply Chain, Business, Operations, Engineering, or related discipline.
Preferred Knowledge, Skills and Abilities
- Minimum 5 years of experience in material planning, or broader supply chain operations in a manufacturing environment.
- Experience in cross-functional planning
- Experience with SAP BI, Power BI, or similar reporting and analytics tools.
- SAP MM / PP transaction environment
- MRP and exception message review tools
- Microsoft Office applications (Incl. Excel, PowerPoint)
- Exposure to AI-enabled analytics or decision-support tools used in supply chain environments is an advantage.
- Strong analytical and problem-solving capability.
- Strong communication, facilitation, and stakeholder management skills.
- Ability to manage multiple priorities and make sound planning-based decisions under pressure.
- Ability to identify risks early and coordinate effective recovery actions.
- Customer-oriented mindset with strong business awareness.
Travel Requirements
5%: Up to 13 business days per year
What We Offer
Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
Recognition & Rewards:
Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week
Shift
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening. #LI-AS1
