ARI is one of the largest and most significant players in the global travel retail industry. We own and manage duty-free and duty paid retail outlets in Europe, The Middle East, Asia Pacific and the Americas. From pioneering beginnings when we opened the world’s first duty free shop in Shannon Airport in 1947, we now employ over 3,500 people worldwide and manage a turnover in excess of $1 billion. ARI’s head office is based in Dublin, Ireland and is a wholly owned subsidiary of daa plc.
This is an exciting opportunity for enthusiastic and ambitious individuals to work in a closely knit team who are passionate about retail and delivering the best Airport retail experience for passengers.
The successful candidates will deliver a world class shopping experience to our customers at Dublin Airport, maximising sales growth and providing on-trend, customer centric services. The roles are shift based
An engaging onboarding process will be delivered, which will include comprehensive training.
We Offer:
Hourly Rate €18.30
Comprehensive induction & training programme
Uniform provided on joining
Subsidised staff meals and free coffee, tea & water across breakrooms
Free car-parking for working hours with staff shuttle bus available
Travel Tax Saver Scheme and the Bike to Work Scheme
Staff discount at Dublin and Cork Airport Duty-free with 10% off purchases and frequent staff discounts across Dublin Airport & other discounts across the campus
Various Wellbeing initiatives: Complementary Flu vaccines, health clinics, EAP assistance programme,
Focus on You Wellbeing services, access to on-site gym and swimming pool in ALSAA
Active daa Charity of the Year activities, events, and socials
Driving Sales Approach and engage customers in line with Advanced Selling Skills Ethos (full training provided on advanced selling skills)
Link sell, substitute sell, cross sell & up sell to increase customer satisfaction and passenger average spend
Highlight ARI’s value message and ARI’s exclusive customer offerings
Maintain awareness of all sales promotions and participation in all promotional activities
Knowledge of Store, category sales targets
Adherence to cash/card handling procedure
Visual Merchandising & Category Management
Knowledge and application of required merchandising standards in line with guidelines from the visual merchandising and category management teams
Ensure accurate pricing of products through correct display and adherence to SEL guidelines
Provide a professional, attentive and personal customer shopping experience
Recognise and ensure implementation of brand standards for each house/supplier
Awareness of the stock levels and locations to ensure effective stock rotation
Retail Product Knowledge of all categories within the retail area
Commit to attending ongoing brand training and implementing learnings thereafter
Proactivity in driving personal learning and development
Provide feedback to team members and managers regarding product interest
Adhere to H&S regulations
Customs Compliance and Stock Security
Proactive approach in implementing company SOPs
Prior experience working in retail or hospitality is preferable
Demonstrate a genuine desire and commitment to provide extraordinary customer service
Excellent communication skills
Self-motivated and possess real passion for luxury brands
Flexibility to work varying 24/7 shifts (including weekends & public holidays)
Flexibility and ability to work across all duty-free stores and brands (including alcohol and tobacco)
Committed to ARI Values
Daa as regulated entity requires all applicants to:
Pass 5-year background check (including a criminal background check/Garda Vetting)
Pass a medical evaluation
Successfully meet all requirements to obtain an Airport Identity Card
daa is an equal opportunities employer committed to celebrating diversity & inclusion and recognising the value that difference can bring, both for our business and for our people. We encourage applications from candidates with diverse backgrounds, perspectives, and experience. We ensure our recruitment process is accessible to all and offer reasonable accommodations to applicants at all stages of the selection process.
Job Info
Job Identification
20241172
Job Category
Commercial and Business Development | Sales
Posting Date
11/12/2026
Apply Before
11/26/2026
Degree Level
No Formal Education
Job Schedule
Full time
Job Shift
Shift
Locations
IE
Communication
Shift work
Weekend work
Charity
Training provided
Pay
Pay is not stated in the ad.
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Visa sponsorship and relocation: not stated in the ad.
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