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Communications Officer
Civic Recruitment Limited
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/5/2026
About this role
At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. 3 Months Contract with a Local Authority Umbrella - £23.47 per hour - Umbrella Job Purpose As a Communications Officer, you will support the delivery of strategic internal and external communications activities, including communications campaigns and initiatives. You will help promote services, support organisational improvement and enhance the organisation's reputation. You will work collaboratively with internal teams, external partners and stakeholders to deliver effective communications and improve the experience of residents and businesses. Key Duties/Accountabilities • Plan, develop and support the delivery of communications campaigns and initiatives. • Support media relations activities, including preparing press releases and responding to media enquiries. • Promote services, initiatives and campaigns through social media channels. • Build and maintain effective relationships with internal and external partners and stakeholders. • Support the production of videos, photographs and other communications materials. • Assist the communications team in delivering high-quality communications activities. • Coordinate and contribute to communications campaigns and projects. • Work closely with web and customer service teams to support external communications. • Contribute to the development of communications activities and the use of new technologies to improve the customer experience. • Support communications activities during emergencies and major incidents. • Prepare responses to complaints, customer enquiries, media enquiries and other formal requests, ensuring deadlines and procedures are followed. • Ensure compliance with relevant financial, procurement and information governance requirements. • Work collaboratively with colleagues to achieve organisational objectives. Essential Experience Required • Experience supporting or delivering communications campaigns and projects. • Excellent written and verbal communication skills. • Experience preparing communications content and press releases. • Understanding of media relations and responding to media enquiries. • Experience using social media for organisational communications. • Strong stakeholder engagement and relationship-building skills. • Ability to manage multiple projects and meet deadlines. • Excellent organisational and time management skills. • Ability to work collaboratively with different teams and external partners. • Understanding of digital communications and content production. • Flexibility to support changing priorities and occasional additional requirements. Additional Information to Note • Working Hours: Standard working hours. • Location: Shropshire. • Working Arrangement: Hybrid, with 3 days per week on-site. • Start Date: ASAP. • Basic DBS check required. • Flexibility: Working arrangements may be discussed and agreed at the discretion of the Line Manager. • Selection Process: Interview via Microsoft Teams. • Payment Schedule: We work on a bi-weekly payment schedule.