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Key skills in this ad
Skills and tools
Transport
IT support
UX
Networking
Microsoft 365
Customer service
Picked out automatically from the employer's ad. Read the full description before applying.
About this role
IT Infrastructure Support Specialist
Vacancy details
General information
Entity
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
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Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space.
Reference
2026-187489
Position description
Domain
Performance and Support
Job field / Job profile
IT - Operations integrator
Job title
IT Infrastructure Support Specialist
Employment type
Fixed Term contract
Contract length
12 month FTC
Professional category
Professional, Engineer & Manager
Part time / Full time
Full-time
Job description
IT Infrastructure Support Specialist
Locations: Wolverhampton or Banbury
Working Pattern Hybrid
Contract Length-: 12 month FTC
Are you passionate about IT infrastructure and enjoy solving technical challenges? We're looking for an IT Infrastructure Support Specialist to join our Digital Technology team on a 12month FTC, playing a key role in maintaining the performance, security and reliability of our IT infrastructure across our Wolverhampton and Banbury sites.
Working alongside the Senior IT Infrastructure Support Specialist and the wider Digital Technology team, you'll provide hands-on technical support across a broad range of infrastructure technologies. From system monitoring and maintenance to infrastructure projects and continuous improvement initiatives, you'll help ensure our IT services remain secure, resilient and aligned with the needs of the business.
This is an excellent opportunity to develop your technical expertise, contribute to exciting infrastructure projects and make a real impact within a collaborative and forward-thinking technology team.
Key responsibilities:
Configure, maintain, monitor, and troubleshoot servers, networks, storage systems, and infrastructure components
Configure, support, monitor, and troubleshoot infrastructure systems including servers, networks, storage, and virtual environments
Provide 2nd/3rd line infrastructure support for escalated technical issues
Assist with infrastructure upgrades, deployments, and improvement projects
Support server, network, and endpoint maintenance activities
Monitor infrastructure performance, availability, and security
Assist with patching, system updates, and vulnerability remediation activities
Maintain accurate technical documentation and support procedures
Support backup, disaster recovery, and business continuity processes
Work with third-party vendors and support providers when required
Assist with implementing infrastructure standards, security controls, and best practices
Support continuous improvement initiatives to improve reliability, performance, and user experience
Participate in infrastructure-related project delivery activities
Escalate risks, recurring issues, or service concerns appropriately
But what else? (benefits, specificities, etc.)
Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you—both in and out of work, including:
Competitive salary and annual bonus and pay review
25 days' holiday + bank holidays
Private medical insurance
Comprehensive health cash plan
Flexible working options
Pension (10% employer contribution) and life assurance
Early finish on Fridays
Professional development, ongoing training, mentoring
At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.
Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best.
Candidate skills & requirements
What You'll Bring
Experience working in an IT infrastructure support or engineering role
Good knowledge of Windows Server environments and enterprise infrastructure technologies
Understanding of networking concepts including switching, VLANs, DNS, DHCP, and VPN technologies
Experience supporting virtualisation platforms such as VMware ESXi, vSphere and/or Hyper-V
Experience supporting Microsoft 365 and related technologies
Strong troubleshooting and problem-solving skills
Experience working within an IT service management environment
Ability to prioritise workloads and manage multiple tasks effectively
Good communication and customer service skills
Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks.
Position location
Job location
Europe, UK, England, West Midlands
City (-ies)
Stafford Road WV10 7EH Wolverhampton
Communication
Delivery
Hybrid working
Flexible hours
Part-time
Senior
Pension
Private healthcare
Bonus
Pay
Pay is not stated in the ad.
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