Director, Global Content Design and Delivery, Specialty Care

GlaxoSmithKline Services Unlimited

Location: Gsk
Work arrangement: Hybrid
Job type: Full-time
Pay: $187,275 – $312,125 / year
Posted 2 days ago

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Skills and tools

Procurement
Content marketing
Pharmacy
Social media
Project management
Agile
Human resources

About this role

Director, Global Content Design and Delivery, Specialty Care

Location – UK/ US

Reporting to – Senior Director Content Design & Delivery Specialty Care

GSK’s Chief Patient Officer (CPO) organisation partners with R&D and Commercial to shape strategy across the full product lifecycle of our medicines and vaccines, turning scientific innovation into measurable health impact for patients and populations worldwide. Grounded in the patient voice and external insights, the CPO organisation collaborates across functions to deliver exceptional launches, impactful data generation and ambitious, patient-focused decision making.

The Director, Global Content Design and Delivery, Specialty Care in the Global Scientific Communications organization is responsible for chairing Global Integrated Medical Communication Teams (GIMCT) for a Specialty Care asset/disease area and driving the development of Integrated Medical Communication Plans (IMCP). This includes the creation of content, channel, and congress plans/tactics, ensuring the timely execution of deliverables such as the Scientific Communication Platform (SCP), Scientific Narrative, content and channel plans, and associated congress tactics. This role will ensure the delivery of scientifically accurate, evidence-based, and compliant materials for healthcare professionals, patients, and internal teams.

Key Responsibilities:

Chair the Global Integrated Medical Communication Teams (GIMCT) for assigned assets/therapeutic areas to drive the development of Integrated Medical Communication Plans (IMCP), inclusive of content, channel, and congress plans/tactics.
Drive key asset, above brand, pipeline, and clinical trial acceleration deliverables including the Scientific Communication Platform (SCP), Scientific Narratives, Content and Channel plans, Congress Plans and all associated tactics.
Serve as a key partner to therapeutic area medical leaders, global publications, R&D, Global Medical Team (GMT), and priority markets and regions.
Collaborate with internal stakeholders on the development and execution of innovative tools for internal and external communication, including digital/social medical delivery.
Drive timely execution of all deliverables within the IMCPs for assigned assets, ensuring they are scientifically accurate, evidence-based, and comply with relevant regulations, industry guidelines, and ethical standards.
Accountable for aligning with key stakeholders and for the input of the IMCP framework and related engagement planning elements within the annual business planning process.
Lead annual scope of work development with procurement for IMCP deliverables with agencies of record, and provide continuous oversight and feedback to drive effective collaboration and partnership
Ensure content development follows all relevant codes and system requirements (e.g. ABPI code of practice, GSK Code, and use of Content Lab), particularly with respect to the delivery of promotional versus non-promotional information.
Participate in initiatives on Gen AI platforms being leveraged for content creation and personalization/adaptation to ensure broader scalability and use
Gather and share best practices across Global to ensure consistency, high standards, and excellence are maintained across the organization.
Stay updated on advancements in scientific communications to ensure content approaches evolve with the external landscape.

Basic Qualifications and Experience:

Advanced degree such as PhD or PharmD in science, medicine, pharmacy, communications or a related field.

Considerable experience in scientific communications, medical content design and delivery, or a related field within the pharmaceutical industry.
Demonstrated experience in driving and executing strategic communication plans.
A proven ability to demonstrate enterprise-level leadership, thinking and acting across the wider organisation to connect strategies and teams and deliver focused, high-impact, patient-centered outcomes.
Proven ability to develop and execute innovative communication tools, including digital and social media strategies.
Excellent project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
Experience in developing and delivering medical training materials.
Proficiency in digital content creation and management tools with solid technical capabilities in Excel, PowerPoint, and Team sites
Ability to interpret, analyze, organize, and present complex data to a broad range of audiences.

Preferred Qualifications and Experience:

Local, regional, or global medical or R&D experience with relevant expertise in therapeutic area.
Scientific communication strategies for large global markets in US, UK, EU, China and Japan.
Experience implementing technology-enabled or AI-supported operational solutions.
Experience developing and using operational analytics, performance measures and reporting to drive delivery improvement and business decisions.

We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience, we are looking for, we encourage you to apply.

Closing Date for Applications: 27 November 2026 (EOD)

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills

Cross-Functional Leadership, Digital Fluency, Enterprise Thinking, High Impact Communication, Launch Excellence, Patient Impact

If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $187,275 to $312,125.
If you are based in another US location, the annual base salary range is $170,250 to $283,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [UKRecruitment.Adjustments@gsk.com](mailto:UKRecruitment.Adjustments@gsk.com) where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the [link](https://www.gsk.com/en-gb/careers/how-we-hire/frequently-asked-questions/) where you will find answers to multiple questions we receive

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at [https://openpaymentsdata.cms.gov/](https://openpaymentsdata.cms.gov/)

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our [career site](http://www.gsk.com/en-gb/careers/).

Pay

$187,275 – $312,125 / year

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