At Spire Norwich Hospital, we are committed to delivering exceptional patient care through clinical excellence, innovation, and teamwork. We are looking for an experienced and dynamic Sterile Services Department (SSD) Manager to lead our decontamination service and ensure the highest standards of quality, patient safety, and regulatory compliance.
This is an exciting opportunity for an experienced SSD professional with strong leadership skills to manage and develop a high-performing team while overseeing a crucial service that directly supports our operating theatre department.
About the Role
As SSD Manager, you will be responsible for the operational leadership of the Sterile Services Department, ensuring the safe, efficient, and compliant decontamination, sterilisation, tracking, and management of surgical instruments and equipment.
You will lead a dedicated team, oversee compliance with ISO 13485 quality management standards and CE accreditation requirements, and work closely with theatre staff, consultants, and hospital leadership to ensure seamless support for surgical services.
Key Responsibilities
Lead and manage the day-to-day operation of the Sterile Services Department.
Ensure all decontamination and sterilisation activities are carried out safely and efficiently.
Monitor department workload and prioritise resources to meet theatre demands.
Maintain surgical instrument tracking systems and ensure full traceability.
Oversee instrument maintenance, repairs, and replacement programmes.
Ensure compliance with manufacturer instructions and decontamination best practice.
Manage and maintain the department's Quality Management System (QMS).
Lead, motivate, and develop the SSD team.
Manage recruitment, induction, training, performance reviews, attendance, and employee relations.
Provide coaching, guidance, and performance feedback to team members.
Promote a strong health and safety culture within the department.
Ensure infection prevention and control standards are consistently maintained.
What We're Looking For
Decontamination NVQ Level 3 (or equivalent).
Strong understanding of decontamination and sterilisation practices.
Previous experience working within a Sterile Services Department
Previous supervisory or management experience.
Experience managing staff, equipment, and resources.
Comprehensive knowledge of surgical instruments and sterilisation procedures.
Understanding of current decontamination regulations and standards.
Excellent communication and influencing skills.
Strong planning, organisation, and problem-solving abilities.
Commitment to continuous improvement and service excellence.
Knowledge of infection prevention and control principles.
Working Hours
37.5 hours per week
Our department operates:
7:00am-21:00 Monday - Saturday with occasional Sundays (Weekends are shorter department hours)
Flexibility to work across these operating hours is required.
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Free on site parking
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Our people are our difference — it’s their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart. For us, it’s more than treating patients; it’s about genuinely looking after people.
About Spire Healthcare
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services'
Job Info
Job Identification
29601
Job Category
Patient Care
Posting Date
11/12/2026
Apply Before
12/11/2026
Job Schedule
Full time
Locations
Old Watton Road, Norwich, Norfolk, NR4 7TD, GB
Communication
Weekend work
Pension
Private healthcare
Pay
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