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Senior Manager, Payment Operations
Liberty Blume Business Solutions Ltd
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 10/13/2026
About this role
We're looking for a Senior Manager, Payment Operations to be based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery. The Payment Operations team is responsible for several key areas including * End-to-end processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies * Operational cash forecasting and working capital tracking * Processing supplier payments & employee expenses This is a key role within the Payment Operations function, with a dedicated focus on the Sunrise GmbH account. As Senior Manager of the Sunrise Purchase to Pay (P2P) Team, the role will act as workstream lead across invoice processing, query management and operational procurement activities delivered on behalf of Sunrise. The position will also play a central role in driving transformation and supporting Sunrise’s P2P initiatives, ensuring services are delivered in line with agreed SLAs and KPIs. Reporting to the Payment Operations Director, the role will oversee the accurate, efficient and controlled delivery of P2P operations. It will be accountable for consistently delivering high-quality outcomes, providing strategic support and input to the Head of P2P at Sunrise, and collaborating with key stakeholders to identify, implement and embed both technical and practical solutions. We are relationship-focused and aim to partner closely with the business to drive, promote and embed meaningful organisational growth. This is an excellent opportunity to work as part of a collaborative Payment Operations team. In return, we offer training and development opportunities to support your leadership capability and career progression, alongside structured reviews focused on career development and job satisfaction. What will you be doing? * Identify opportunities for digital innovation and improvement across various Payment Operations functions * Collaborate with Transformation and Technology teams to define Payment Operations digital needs * Lead digital transformation changes within Payment Operations functions * Facilitate the implementation of new technology by supporting testing requirements within the designated delivery timelines * Reimagine operational processes to drive a best in class, end-state solution whilst aligning with market needs * Ensuring accurate and efficient delivery of all payment operations processes and providing leadership to the wider team in order to achieve KPI’s and deliverables * Leading and resolving all high-profile customer escalations * Key contact to Sunrise, working with senior stakeholders to ensure fast query resolution and excellent customer service * Continuously review current processes, identify improvements and work with Digital Teams to deliver a solution * Responsible for coordinating with all teams within Payment Operations to improve the customer experience * Responsibility for delivery of any changes to operational structures We tend to look for people with: Essential: * Experience working within a fast-paced accounts payable or accounts receivable department & delivering to timelines * Experience of delivering process improvements and transformation change within a transactional finance department * Strong excel skills essential * Attention to detail * Clear and concise written communication skills * Strong verbal communication skills to explain issues and provide clear and important interpretation of analysis conducted * To be able to lead and control meetings with senior stakeholders * Be able to present information in a clear and concise format * Stakeholder management (up to and including ExCom isn't essential but would be beneficial) – to be able to understand finance and operational customers’ needs and requirements to provide excellent customer service * Organisation & time management * Ability to work under pressure whilst maintaining customer excellence * Experience co-ordinating change programs that feed into multiple teams from an operational perspective * Resilience * People management * Managing and implementing compliance controls Desirable: * Strong understanding of SAP & Ariba * In-depth understanding of a P2P function * Agile worker * Training & development * Project management * Operational understanding of SOX & IFRS * Reporting experience * Knowledge of basic accounting principles * Collaboration working across internal and external teams in multiple offices to deliver improvements and standard process within the team * Ability to work under pressure & meet targets without compromising on quality * Solution driven – problem solver, open to change and different ways of doing things * Keen interest in automation technology and driving operational improvement. * Develops great relationships, is straight up and fair, always credible, accessible and approachable. Is mindful of the commercial aspects and impacts on people * Create a smart disruption by challenging the way things are done, having a critical eye, learning from activities and being prepared to try new ways of doing things. Ability to adopt a consultative approach with our partners What’s in it for you? * Competitive salary * 25 days annual leave with the option to purchase 5 more. * Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. * Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. * Matched pension contribution up to 10% * Access to our car benefit scheme * Access to our online learning platform to continue to develop and grow your career with us * The chance to join an innovative, fast-paced and passionate team Who we are: LibertyBlume a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! We’re on a mission to redefine global business services with our tech-enabled solutions, that deliver efficiency, scale and value for our customers. With over 20 years of experience, our team of passionate specialists have perfected an approach that deals with the demands of today and the markets of the future, so our customers stay one step ahead and unlock the freedom to grow. We leverage technology expertise and global perspective, to challenge conventional thinking, transform operational efficiency, and eliminate administrative complexity. Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively “your data”) will be processed by Liberty Blume as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Blume plc and/or its majority owned subsidiaries (collectively, the “Liberty Blume”, “we” or “us”) and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact: [Peopleservices@Libertyblume.com](mailto:Peopleservices@Libertyblume.com)