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Business Analyst
Procentia
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted yesterday
About this role
Help shape modern pension technology at Procentia, creating better online experiences for millions. Bring your perspective — if the role excites you, we’d love to hear from you. About us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia’s products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. The job: As part of our continuing growth, we are seeking to recruit additional Business Analysts to work in our UK Product department. You’ll be working on either implementing new clients or helping existing clients with their projects and changes (or both). Implementations are the first chance our business gets to work closely with new clients. This is where we’re installing and configuring our system to meet our client’s needs. We’re focused on building successful and lasting relationships with our clients because we make each other successful in the long run. Here's what you'll be doing: · Work with clients and internal teams to capture requirements and identify solutions. · Communicate requirements clearly to clients and stakeholders. · Identify business improvements, assess feasibility and explain the benefits. · Identify delivery risks and dependencies. · Translate business needs into functional and non-functional requirements. · Produce specifications, dependency maps and process flows. · Use data modelling to recommend strategic and operational improvements. · Identify the processes and technology needed to implement recommendations. Key skills and experience: · Experience of working as a technical Business Analyst in a pensions, financial services or IT environment · Great communication with all stakeholders · Sound technical knowledge · Experience of requirements gathering to support the configuration and development of software, ideally pensions or other financial services related systems and web · Excellent team worker with good time management and work planning abilities Lets talk about what's in it for you... · 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week · Buying and Selling holiday (up to 1 week) · Volunteer day · 5% Employer contribution pension · Life Assurance · Private Medical Insurance · Employee Assistance Programme (EAP) · Health care cash plan · Tusker – Electric Car Leasing scheme Don’t meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team. Department Product - UK Location Bristol, UK Remote status Hybrid Salary £40,000 - £45,000/year Employment type Full-time About Procentia Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we’re renowned for our leading web-based pensions administration and management system, IntelliPen. Our platform helps schemes meet the demand for self-serve technology and provide meaningful consumer-like experiences that their members expect from online financial platforms. With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private, public, and insurance sectors. We've been Highly Commended for ‘Technology Innovation of the Year 2025’ at the UK Pensions Awards, named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023. Check out our locations [here.](https://procentia.com/gb/get-in-touch/)