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Team Member
The Rank Group
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/2/2026
About this role
Competitive Salary: £12.71 per hour + Amazing Perks! Hours: 16 hour contract Paid breaks Rewards platform 50% off food & soft drinks (you + 3) Pension & Life Assurance Company Sick Pay Career development opportunities Uniform provided Bring the fun, deliver the service. As a Team Member, you’ll be the friendly face on the floor - making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and escalate issues when needed. Your Impact: Guest moments: greet, serve, and support customers so every visit feels special. Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions. Game support: help customers understand how our games work and keep energy high around the venue. Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly. One‑team mindset: communicate clearly with colleagues and jump in where needed—Front of house, floor, Food & Beverage, cleaning—so service flows smoothly. You’ll Bring: Customer‑first attitude with great people skills; friendly, upbeat, and helpful. Pace & focus in a busy environment; organised with good attention to detail. Team player energy - clear communication and willingness to learn on shift. Experience: previous customer‑service experience in hospitality/retail/leisure is helpful but not essential; full training provided.