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BM Caterers - Front of House Supervisor
WSH Group
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/2/2026
About this role
Company Description Front of House Supervisor – BM Caterers Location: 158 Brancroft Way, Enfield, EN3 7QP Salary: £13-£14 per hour Contract: Full time /Permanent, Monday to Friday, 7am -3pm Lead service with energy and confidence We’re looking for a Front of House Supervisor who can inspire a team, lead by example and help create an exceptional customer experience every day. At BM Caterers, we believe service should feel personal, professional and full of personality. This is a great opportunity for someone ready to take the next step in their hospitality career. What you’ll be doing * Supervising front of house service and daily standards * Leading customer interaction with confidence and warmth * Supporting, motivating and developing the team * Helping deliver excellent client and customer satisfaction * Ensuring procedures and standards are followed consistently * Creating a positive and collaborative team culture * Supporting day-to-day organisation and service flow Job Description What you’ll be doing * Setting up and clearing hospitality areas * Delivering food and drink service to a high standard * Supporting meetings, events and functions * Ensuring service areas remain clean, organised and presentation-ready * Responding to customer requests with professionalism and care * Working closely with colleagues to keep service smooth and efficient * Following company procedures and service standards at all times Qualifications What we’re looking for * Previous experience in a supervisory hospitality role * A confident and supportive leadership style * Strong communication and people skills * A passion for customer service * A positive, solutions-focused mindset * High standards and strong attention to detail Additional Information Why join BM Caterers? * An annual day off for your birthday * Monthly masterclasses with Michelin-starred chefs * Fully funded development courses from Levels 2 to 7 * Apprenticeship and career development opportunities * Freedom Friday - a paid day off to volunteer at a charity of your choice * Free lunch on shift * Discounts and cashback at a wide range of retail and leisure outlets * Cycle-to-work scheme * 24/7 access to the Mental Health Charter App * Enhanced parental leave * Paid leave for fertility treatment * Grandparent leave * Extra paid day off for your wedding or commitment day * Pension and life assurance Ready to join us? Join us and find your happy career in a happy place. At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.