Spire Nottingham Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.
Spire Nottingham Hospital is a modern and well-equipped private hospital that provides high-quality medical services to patients. The hospital offers consultations with specialists who are experts in a wide range of treatments, including advanced imaging and diagnostic technology. The hospital is committed to providing exceptional care and support to its patients, ensuring that they feel comfortable and well looked after throughout their time at the hospital.
Duties and responsibilities;
Welcoming, registering, including the accurate collection of credit card details and patient information.
Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
Compliance with NHS forms and processes.
Processing in-patient/out-patient charges.
Discharge of patients onto computer system ensuring accuracy of all information.
Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Who we're looking for
A personable individual with the ability to work on own initiative as well as part of a team
Good basic PC skills, including Word, Excel and Outlook
Excellent customer service skills
High degree of accuracy in administration
Great communication skills at all levels
Experience in a customer service environment
Experience with information management systems
Professional telephone manner.
A good knowledge of medical, anatomical and physiological terminology.
RSA level II or equivalent is desirable but not essential
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Free DBS
Full induction, including mandatory training updates
Opportunities for further training and progression into permanent posts
Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024.
MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget.
To find out more, Bank Workers should visit Spire for You (rewardgateway.co.uk)
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.
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