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HR Director
EOS
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 20
About this role
Our Company EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. With more than 2,800 employees globally, we operate across NAMER, LATAM, EMEA and APAC, delivering forward-thinking solutions built on multi-domain architecture. Customer satisfaction and superior service quality are our top business priorities, alongside investing in and supporting our partners and employees. We are a truly international IT solutions provider, proud to deliver our services through global simplicity with trusted transparency. Position Overview The HR Director is a senior global leadership role with responsibility for shaping and delivering EOS’s people strategy across our global organisation of more than 2,800 employees spanning NAMER, LATAM, EMEA and APAC. Working closely with executive and senior leaders globally, the HR Director will lead the development of a consistent, scalable and commercially focused global HR operating model, ensuring EOS has the organisational capability, talent, leadership and HR infrastructure required to support continued international growth. The role will provide strategic and operational leadership across the entire employee lifecycle, including workforce planning, organisational design, employee relations, reward, talent, performance, compliance, acquisitions and integrations, and organisational change. A key priority will be balancing global consistency with local expertise and compliance, creating common HR standards and employee experiences while recognising the legislative, cultural and commercial requirements of the countries in which EOS operates. The HR Director will lead and develop EOS’s geographically dispersed HR organisation, including regional HR leadership across the business, with the APAC HR Lead based in India reporting directly to the HR Director. Global Scope The HR Director will have a truly global remit, supporting EOS operations and employees across NAMER, LATAM, EMEA and APAC. The role specifically includes: * Establishing and delivering a global people strategy aligned with EOS’s business strategy, growth plans and organisational priorities. * Creating a consistent global HR operating model, with clear governance, accountability and service standards across regions. * Leading HR strategy and service delivery across a workforce of 2,800+ employees globally. * Partnering with executive and senior leaders on global workforce planning, organisational design, capability, succession and business growth. * Leading and developing geographically dispersed HR teams and regional HR leadership. * Establishing global HR policies, frameworks and standards while ensuring appropriate localisation for legislation and market requirements. * Supporting EOS’s expansion into new countries, including establishing employing entities and appropriate local HR infrastructure. * Selecting and managing employer-of-record, outsourced payroll, benefits and other employment providers where appropriate. * Providing strategic oversight of global employment compliance and ensuring appropriate specialist expertise is engaged across jurisdictions. * Managing the people implications of employees working at client sites or outside their employing country. * Leading the people aspects of acquisitions, integrations, restructures and employee transfers, including TUPE and equivalent requirements. * Providing global oversight of works councils, employee consultation, data protection and employment reporting requirements. * Ensuring readiness for emerging employment requirements, including EU pay transparency legislation. * Ensuring compliance with relevant country requirements, including Northern Ireland fair employment registration, monitoring and annual returns and Ireland’s MyFutureFund pension auto-enrolment requirements. * Travelling internationally when required and operating effectively across global time zones. What You’ll Do * Develop, own and deliver EOS’s global people strategy, ensuring HR priorities directly support the organisation’s commercial strategy and continued international growth. * Act as a trusted strategic partner to executive and senior leadership, providing insight, challenge and guidance on people, organisation and workforce matters. * Lead and develop EOS’s global HR function, creating a high-performing, connected team across NAMER, LATAM, EMEA and APAC. * Establish a clear global HR operating model, defining accountabilities, governance, service delivery and regional responsibilities. * Create global frameworks for the employee lifecycle while ensuring effective localisation where legislation, culture or business requirements demand it. * Partner with leaders on global workforce planning, organisational design, talent requirements, succession and organisational capability. * Lead strategic workforce planning to ensure EOS has the skills, leadership and organisational structures required to meet future business needs. * Oversee employee relations, payroll, pensions, benefits, reward, recruitment, performance and talent development across the global organisation. * Provide senior-level guidance on complex employee relations matters, including grievances, disciplinary matters, investigations, restructures and organisational change. * Develop a globally consistent approach to performance, talent and leadership development, supporting internal mobility, succession and career development across regions. * Establish compliant HR operations when EOS enters new countries, including employment models, payroll, benefits, policies, employment documentation and local HR support. * Evaluate and manage employer-of-record, payroll and other third-party employment providers, ensuring appropriate standards of service, compliance, cost management and employee experience. * Maintain effective global HR policies and processes that reflect EOS’s values while meeting relevant local legislative requirements. * Ensure effective governance of employment law, data protection, consultation, reporting and employee-transfer obligations internationally. * Lead the people strategy for acquisitions, integrations and significant organisational change, ensuring effective due diligence, transition and cultural integration. * Develop global workforce reporting and dashboards covering headcount, turnover, absence, recruitment, workforce costs and other key people indicators. * Use people data and workforce analytics to identify global trends, organisational risks and opportunities and translate them into actionable business insights. * Ensure senior leadership has clear visibility of workforce trends, organisational capability and emerging people risks. * Lead global and regional HR budgeting and workforce-cost planning in partnership with Finance and business leadership. * Drive continuous improvement of HR services, processes and systems, identifying opportunities for simplification, automation and global standardisation. * Champion an inclusive, high-performance culture and ensure the employee experience remains connected to EOS’s values as the organisation continues to grow internationally. What You Need to Succeed * Significant experience in a senior global HR leadership role within a complex, multinational organisation. * Demonstrable experience operating across multiple international regions, ideally including NAMER, LATAM, EMEA and APAC. * Proven experience developing and executing global people strategy aligned with commercial and organisational objectives. * Experience leading a sizeable, geographically dispersed HR function through regional and local HR leadership. * Demonstrated ability to operate effectively with executive and senior leadership teams, influencing business strategy through a people and organisational lens. * Experience designing and implementing global HR operating models, governance frameworks and scalable HR practices. * Strong understanding of the challenges involved in balancing global HR standards with local employment legislation, cultural expectations and market practices. * Experience establishing operations in new countries and determining appropriate employment models, including employing entities and employer-of-record arrangements. * Strong experience managing complex employee relations, organisational change, acquisitions, integrations and cross-border employee transfers. * Experience overseeing international payroll, benefits, reward and third-party employment providers. * Strong understanding of global workforce planning, organisational design, talent management, succession and leadership development. * Strong commercial and financial awareness, with the ability to connect people strategy to business performance, organisational growth and workforce cost. * Strong analytical capability and experience using workforce data to provide meaningful insight to executive and senior leadership. * A strategic mindset combined with the ability to remain close enough to operations to ensure effective execution across regions. * Excellent stakeholder management and influencing skills, with the credibility to build trusted relationships across different countries, cultures and business functions. * A degree in Human Resources, Business or a related discipline, or equivalent professional experience. * CIPD Level 7 or an equivalent advanced HR qualification is preferred. * Excellent written, verbal and presentation skills. * Willingness to travel internationally and work flexibly across global time zones when required. * High levels of integrity, discretion and commitment to creating an inclusive workplace. Belonging at EOS EOS is committed to creating an inclusive workplace where every employee feels respected, valued and empowered to succeed. We recognise that different perspectives, backgrounds and experiences strengthen our business, our culture and our ability to serve customers around the world. #INDEMEA