This is a mission-critical programme that combines technology deployment with deep business process transformation and will play a key role in delivering strategic change across the organisation.
What You’ll Be Doing
Lead End-to-End Transition & Transformation
Own the full lifecycle of a complex transformation programme from mobilisation through to steady-state service delivery
Establish and lead a Transition Programme Office (TPO) and integrated governance framework
Ensure successful transition into a BPO operating model, including service acceptance, stabilisation, and early-life support
Shape the Target Operating Model
Lead the design and implementation of a new business services operating model
Align technology, processes, and organisational design across:
HR, Payroll, Recruitment
Workforce planning and rostering
Drive process standardisation, automation, and efficiency at scale
Work at the Heart of a Complex Delivery Ecosystem
Orchestrate a multi-partner delivery model, including:
Hire-to-retire BPO partners
* Oracle implementation partners
SaaS vendors
Business transformation specialists
Ensure seamless integration across all delivery partners to achieve a cohesive end-to-end solution
Partner with Senior Client Leadership
Act as a trusted, peer-level advisor to senior stakeholders, including a highly experienced Programme Director
Contribute to:
Solution design decisions
Operating model strategy
Commercial and delivery trade-offs
Provide clear, evidence-based insight and challenge
Drive Commercial & Service Outcomes
Hold accountability for:
Programme delivery performance
Financial outcomes and cost control
Long-term service viability
Support the transition to a scalable, efficient BPO service model
Ensure Delivery Confidence
Proactively manage delivery risk across:
Technology implementation
Business change and adoption
Multi-supplier dependencies
Provide clear executive-level reporting and assurance throughout the programme lifecycle
What We’re Looking For
Essential Experience
Proven track record leading large-scale enterprise transformation programmes (Director level)
Strong experience delivering:
Oracle or ERP-enabled solutions
Complex HR / Workforce / Shared Service transformation
Demonstrated success in:
Multi-supplier transition environments
Outsourcing and BPO delivery models
Experience operating at Executive / Programme Director level with sophisticated clients
Highly Desirable
Experience within:
UK Public Sector / Policing / Justice environments
Strong understanding of:
Secure environment UK based delivery models
Service cost structures and commercial drivers
Experience integrating enterprise platforms with SaaS ecosystems
Leadership Profile
We are looking for a leader who can:
Operate as a peer to highly experienced client stakeholders
Bring clarity and structure to complex transformation challenges
Combine technology delivery expertise with deep business process insight
Provide independent thinking, constructive challenge, and credible advice
Lead confidently across technology, operations, and commercial domains
Why This Role Matters
This is a rare opportunity to:
Shape and deliver a transformational programme within a critical public service organisation
Work at the cutting edge of enterprise technology, business process redesign, and outsourcing models
Lead a programme that will have a lasting operational and societal impact
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on [dxc.com](https://nam12.safelinks.protection.outlook.com/?url=https://demo.dxc.com/content/dxc&data=05%7c02%7calbena.dimitrova%40dxc.com%7c853ee652022e4cdde23808de373e4283%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c639008937734407635%7cUnknown%7cTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7c0%7c%7c%7c&sdata=teALgMQnki5TpuzmW1wyAbzUJ%2BNCj8zYWTpcYcoU8ho%3D&reserved=0).
Strategy
Content
Delivery
Hybrid working
Senior
Public sector
Security clearance
Pay
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