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Key skills in this ad
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Mental health
Transport
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About this role
Community Support Volunteer
High Wycombe
Hours: Minimum 4
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.
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Turn a broad, stressful search into a focused weekly routine.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As a Community Support Volunteer with Aquarius, you will play an important role in supporting people accessing our services and the wider community. You will help collect and distribute food donations and essential supplies, ensuring they reach the people and locations that need them.
Working alongside our team, you will help organise donated items, maintain clean and secure storage areas, and support community events and food projects that promote wellbeing, inclusion and practical support.
This is a rewarding opportunity to make a positive difference in your local community, develop new skills and gain experience in a health and social care setting. You will receive a full induction, relevant training, regular supervision and ongoing support from the team.
Key Duties
Collect food donations from agreed local stores on a weekly basis.
Transport donations safely and ensure items are delivered to the correct locations.
Sort, organise and store donated food and supplies.
Keep storage areas clean, tidy and secure, rotating stock where required.
Complete lock-up duties and ensure buildings and storage areas are secured at the end of activities.
Support community events, food projects and other activities that benefit people accessing our services.
Work alongside staff and other volunteers to help deliver practical support to the community.
About You
We are looking for a reliable, friendly and understanding individual who is passionate about helping others and making a positive contribution to their community.
You will be able to communicate with people in a non-judgemental and respectful way, recognise the importance of confidentiality and appropriate boundaries, and demonstrate a commitment to valuing diversity and inclusion.
You should be willing to learn, work as part of a team and use your own initiative when appropriate. You will also feel comfortable asking for help or guidance whenever you are unsure about a task or situation.
You do not need to have lived experience to volunteer in this role, although experience of substance misuse, gambling-related challenges or supporting a family member affected by these issues would be welcomed.
We ask for a minimum commitment of four hours, with consistency being important to help us provide reliable support to the community.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in people’s lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date:
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, [Aquarius](https://www.aquarius.org.uk/), our former subsidiary partner, merged with Waythrough.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
Pay
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