Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Salary: Up to £52,500 (London) depending on experience
In this role, you will provide high-level business and operational support to MD-level leaders within the CIO Office. Playing a key role in supporting senior leadership, you will help manage priorities, coordinate activity and ensure matters are appropriately escalated or delegated to support the delivery of strategic objectives. As a trusted point of contact, you will build effective relationships with stakeholders and champion high-quality business support across the team and wider Bank.
Managing complex diaries and inboxes, you will anticipate requirements, proactively manage competing priorities and ensure leaders are fully prepared for their commitments. Acting as a first point of contact for senior stakeholders, you will facilitate effective communication and develop positive working relationships. Responsibilities will also include coordinating travel, expenses and meetings, alongside supporting budget management through raising and tracking purchase orders and monitoring operational and event-related expenditure.
Additional responsibilities include recruitment administration, new joiner inductions, meeting and event coordination, preparing agendas, taking minutes and tracking follow-up actions to ensure timely completion.
You will bring the ability to build effective relationships across the Bank and with external stakeholders, support key projects and produce high-quality presentations, reports and business documentation. A flexible and collaborative approach is essential, with the confidence to provide support across teams when required.
The role calls for a high level of discretion, professionalism and sound judgement when handling sensitive and confidential information. Excellent communication, organisation and stakeholder management skills are essential, alongside advanced Microsoft 365 capability, particularly Outlook.
Please click on this [Job Description](https://www.british-business-bank.co.uk/sites/g/files/sovrnj166/files/2026-11/job-description-business-support-manager-direct-investment.pdf) to find out more details.
[Click here for a complete list of benefits](https://www.british-business-bank.co.uk/about-us/careers/benefits/)
30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
15% employer pension contribution
Flexible working
Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
Paid voluntary days, maternity, paternity, adoption, and shared parental leave
Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
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