We provide end-to-end services for major water and sewage companies such as Thames Water, Severn Trent Water, Northern Ireland Water, Yorkshire Water and United Utilities, and for several water-only companies including SES Water, Bristol Water and South East Water.
We also provide a full design, build, operate and maintain service for Uisce Éireann and we currently operate over 25 of their facilities, ensuring they run efficiently and comply fully with EPA regulations.
The Operations Manager will oversee the safe, compliant and commercially effective operation of contracted effluent-treatment and anaerobic-digestion facilities. Acting as the primary interface between Aqua Operations and client site teams, the role is responsible for plant performance, contractual service levels, regulatory compliance, cost control, asset protection, reporting and team development.
A day in the life of a Murphy Operations Manager
Manage client partnerships, coordination meetings, escalations, non-conformances and performance reviews.
Ensure delivery against contractual scope, service-level agreements and key performance indicators.
Oversee daily operation of effluent-treatment and anaerobic-digestion plants, including staffing and shift coverage.
Monitor plant availability, treated-water quality, recovery and discharge parameters against consent conditions.
Support sites in responding to unnatural loads, shock loads and process upsets.
Ensure compliance with Environment Agency requirements, consent conditions, ISO standards and company HSQE policies.
Align internal and external audits and promote PPE, permit-to-work and toolbox-talk requirements.
Monitor O&M costs, including chemicals, energy, spares and subcontracted services, and support budgeting, billing and invoice verification.
Support maintenance planning and protect client assets through effective operation and maintenance practices.
Ensure availability of critical equipment, including RO and MBR systems, blowers, pumps, AD equipment and gas consumers.
Still interested, does this sound like you?
Relevant engineering qualification or equivalent operational background.
Between 5 and 10 years’ experience in industrial effluent or wastewater operations and maintenance.
Strong knowledge of O&M contracts, service levels and performance management.
Deep technical understanding of effluent-treatment plants and anaerobic digestion.
Strong client-facing, negotiation and conflict-resolution skills.
Experience in budgeting, cost control and P&L support.
Sound understanding of HSQE requirements and environmental regulatory frameworks.
Proficiency in Microsoft Excel, SCADA, ERP systems and reporting dashboards.
What’s in it for you?
27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
Discretionary annual bonus and annual salary review
Above market rate contributory pension scheme
Life assurance, health screening and enhanced sick pay
Enhanced maternity and paternity pay and a maternity returners bonus
Extra weeks holiday for all employees getting married and a wedding bonus
Subsidised canteen facilities in core locations
Dedicated and continued investment in your professional development
Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc
About Murphy
Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.8bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy
If you are unable to apply via the usual process, please call Colin Shaw on 07353 134836 to discuss in more detail.
Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
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