Thehutgroup
Opens www.arbeitnow.co.uk in a new tab. Check the address before sharing personal information.
Picked out automatically from the employer's ad. Read the full description before applying.
<div class="content-intro"><p><strong><span data-contrast="auto">About THG</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<p><span data-contrast="auto">We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><span data-contrast="auto">Our portfolio of</span><span data-contrast="auto"> leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><span data-contrast="none">From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="none">With us, you’ll go further, faster. What are you waiting for?</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p></div><p><strong>Life at THG Beauty </strong></p>
<p>We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.</p>
<p>By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.</p>
<p>THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. </p>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"><strong>About The Role</strong><br>This is an exciting opportunity for an established Senior CRM Manager to lead the LOOKFANTASTIC CRM team. This role is responsible for ensuring markets deliver against the overall CRM strategy, creating plans aligned with market maturity and business growth ambitions. Managing a CRM team of eight who have responsibility for the UK & Ireland and EU regions, you will work closely with our marketing activation and trading teams to increase the CRM mix-of-business, drive customer activation and customer retention metrics.</span></p>
<p><strong><span data-contrast="auto">Why be a Senior CRM Manager at THG Beauty?</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<p>This is an exciting opportunity for an established Senior CRM Manager to lead the LOOKFANTASTIC CRM team. This role is responsible for ensuring markets deliver against the overall CRM strategy, creating plans aligned with market maturity and business growth ambitions. Managing a CRM team of eight who have responsibility for the UK & Ireland and EU regions, you will work closely with our marketing activation and trading teams to increase the CRM mix-of-business, drive customer activation and customer retention metrics.</p>
<p><strong><span data-contrast="auto">As Senior CRM Manager</span><span data-contrast="auto"> you’ll: </span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></strong></p>
<ul>
<li>Deliver LOOKFANTASTIC’s CRM strategy across key CRM channels, including email and app push.</li>
<li>Develop monthly CRM campaign plans, rooted in data and insights, to meet commercial targets whilst delivering an optimal customer experience. Ensure operational excellence in the team’s execution of these plans.</li>
<li>Continually review the automations programme (workflows and triggers), monitoring and reporting on performance. Identify challenges and opportunities to improve performance ongoing, whether that be optimisations of existing and/or introduction of new workflows and automations.</li>
<li>Lead Test & Learn initiatives across markets: Planning, implementation and reporting of a regular testing framework across each CRM channel, aligned to overall strategy, to drive ongoing optimisations.</li>
<li>Identify touchpoints for improvement and implement strategies to maximise customer satisfaction, retention and lifetime value. For example, initiatives to increase opt in rates; initiatives to reduce unsubscribe rates; getting CRM customers into our app, loyalty scheme, subscription propositions, and so on.</li>
<li>Contribute regularly to trading meetings and communicate to senior stakeholders the performance of CRM channels, both campaigns and automations.</li>
<li>Manage and motivate the team to deliver against targets, whilst supporting their personal goals and objectives. As part of this, ensure ways of working set the team up for success.</li>
</ul>
<p><strong><span data-contrast="auto">What skills and experience do I need for this role?</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<ul>
<li>4+ years in a CRM role with direct line-management experience of managing multiple team members at the same time</li>
<li>Proven ability to analyse data and draw out actionable insights</li>
<li>Highly articulate and confident communicator with strong influencing skills</li>
<li>Ability to work with multiple stakeholders in a fast-paced environment</li>
<li>Confident dealing with senior stakeholders</li>
<li>Self-motivated multi-tasker able to handle multiple projects with good time management</li>
<li>Strong commercial acumen</li>
</ul>
<p><strong><span data-contrast="auto">What’s in it for me?</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<p><strong><span data-contrast="auto">Career Development</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Access bespoke development programmes that have been designed and developed by our in-house L&D team.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Enhanced Leave</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">25 days annual leave plus bank holidays.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Enhanced maternity and paternity pay, depending on length of service. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Up to 10 days compassionate leave.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Buy back up to 3 days each year.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Unlock 2 days volunteer leave after 12-months.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Wellbeing Support</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Access face-to-face and virtual appointments with our in-house GP.<br></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">State-of-the-art on-site gym.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Access to our on-site physio.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Other Perks</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Save up to 12% on the cost of personal tech through our salary sacrifice scheme.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Subsidised bus pass from Manchester City Centre to our ICON office. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Up to 50% staff discount on THG brands.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> <br><br></span></li>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">On-site staff shop.<br></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul>
<ul>
<li data-leveltext="ï‚·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Anniversary gifts when you hit 5 and 10 years of service.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li>
</ul><div class="content-conclusion"><p><strong>THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.</strong></p>
<p><strong>THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.</strong></p>
<p><strong>Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our <span class="mark75xs2u5gf" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Talent</span> team to discuss further.</strong></p></div> Find more English Speaking Jobs in United Kingdom on Arbeitnow
Pay is not stated in the ad.
Explore gross pay after typical payroll taxes for a work location.
Illustrative estimate only; assumes a standard employee profile and may omit benefits, pensions, credits and local rules. Regional and city-specific tax applies only where the selected calculator supports it; other results are country-level. Salary and location are sent only when you calculate: Paysums for supported regions, or WorthOf for wider country coverage. Confirm with an official payroll or tax source before making decisions.
Visa sponsorship and relocation: not stated in the ad.
JobCheckPoint never asks candidates to pay, and genuine employers shouldn't either. If this job asks you for money (registration, training, visa or equipment fees), don't pay. Report it below.
Opens www.arbeitnow.co.uk in a new tab. Check the address before sharing personal information.
Source: Arbeitnow · original listing ↗
Posted today
